Customer Service Representative Jobs in Midlothian, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 82 Jobs

CampusGuard Customer Advocate

  • Burleson, TX (19 miles from Midlothian, TX)
  • 11 hours ago
  • Burleson, TX (19 miles from Midlothian, TX)
  • 11 hours ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Burleson Drug - Customer Service Rep - Part-Time

  • Burleson, TX (19 miles from Midlothian, TX)
  • 11 hours ago
  • Burleson, TX (19 miles from Midlothian, TX)
  • 11 hours ago

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

Customer Care Representative I

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 12 hours ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 12 hours ago

Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...

Customer Service - Self Storage Manager

  • Mansfield, TX (11 miles from Midlothian, TX)
  • 16 hours ago
  • Mansfield, TX (11 miles from Midlothian, TX)
  • 16 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative - Field Services

  • Waxahachie, TX (14 miles from Midlothian, TX)
  • 1 day ago
  • Waxahachie, TX (14 miles from Midlothian, TX)
  • 1 day ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 1 day ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 1 day ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

Customer Support Specialist

  • Arlington, TX (15 miles from Midlothian, TX)
  • 1 day ago
  • Arlington, TX (15 miles from Midlothian, TX)
  • 1 day ago

Customer Support Specialist Top of Form Job Details Level Experienced Job Location Arlington, TX Position Type Full Time Salary Range $23.00 Hourly Job Shift Day Job Category Customer Service...

MRO Customer Experience Representative

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 1 day ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 1 day ago

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...

Hazmat Environmental Emergency Response Dispatch and Customer Support Specialist

  • Arlington, TX (15 miles from Midlothian, TX)
  • 1 day ago
  • Arlington, TX (15 miles from Midlothian, TX)
  • 1 day ago

POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...

Customer Service Representative

  • Midlothian, TX
  • 2 days ago
  • Midlothian, TX
  • 2 days ago

Were hiring enthusiastic Customer Service Representatives in Midlothian, TX for a growing furniture retailer!...

Customer Support Representative

  • Lancaster, TX (17 miles from Midlothian, TX)
  • 2 days ago
  • Lancaster, TX (17 miles from Midlothian, TX)
  • 2 days ago

About ThredUp ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of...

Remote Work

Customer Service/Sales

  • Mansfield, TX (11 miles from Midlothian, TX)
  • 2 days ago
  • Mansfield, TX (11 miles from Midlothian, TX)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Rep(06961) - 5244 Hwy 360, Ste. 352

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 3 days ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Rep(08027) -480 W. Pioneer Pkwy

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 3 days ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 3 days ago

Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.

Customer Service Rep(09344) - 140 NW John Jones Drive #100

  • Burleson, TX (19 miles from Midlothian, TX)
  • 3 days ago
  • Burleson, TX (19 miles from Midlothian, TX)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Midlothian, TX

Moving to Midlothian, TX? Find some basic demographic data about Midlothian, TX below.


Local
National
42,827
852
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Midlothian, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Midlothian, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Midlothian, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »