Customer Service Representative Jobs in Midlothian, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Burleson, TX (19 miles from Midlothian, TX)
- 11 hours ago
- Burleson, TX (19 miles from Midlothian, TX)
- 11 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Burleson Drug - Customer Service Rep - Part-Time
- Burleson, TX (19 miles from Midlothian, TX)
- 11 hours ago
- Burleson, TX (19 miles from Midlothian, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Customer Care Representative I
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 12 hours ago
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 12 hours ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
Customer Service - Self Storage Manager
- Mansfield, TX (11 miles from Midlothian, TX)
- 16 hours ago
- Mansfield, TX (11 miles from Midlothian, TX)
- 16 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative - Field Services
- Waxahachie, TX (14 miles from Midlothian, TX)
- 1 day ago
- Waxahachie, TX (14 miles from Midlothian, TX)
- 1 day ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 1 day ago
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 1 day ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
- Arlington, TX (15 miles from Midlothian, TX)
- 1 day ago
- Arlington, TX (15 miles from Midlothian, TX)
- 1 day ago
Customer Support Specialist Top of Form Job Details Level Experienced Job Location Arlington, TX Position Type Full Time Salary Range $23.00 Hourly Job Shift Day Job Category Customer Service...
MRO Customer Experience Representative
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 1 day ago
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 1 day ago
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...
Hazmat Environmental Emergency Response Dispatch and Customer Support Specialist
- Arlington, TX (15 miles from Midlothian, TX)
- 1 day ago
- Arlington, TX (15 miles from Midlothian, TX)
- 1 day ago
POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...
Were hiring enthusiastic Customer Service Representatives in Midlothian, TX for a growing furniture retailer!...
Customer Support Representative
- Lancaster, TX (17 miles from Midlothian, TX)
- 2 days ago
- Lancaster, TX (17 miles from Midlothian, TX)
- 2 days ago
About ThredUp ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of...
Remote Work- Mansfield, TX (11 miles from Midlothian, TX)
- 2 days ago
- Mansfield, TX (11 miles from Midlothian, TX)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(06961) - 5244 Hwy 360, Ste. 352
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 3 days ago
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(08027) -480 W. Pioneer Pkwy
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 3 days ago
- Grand Prairie, TX (22 miles from Midlothian, TX)
- 3 days ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Customer Service Rep(09344) - 140 NW John Jones Drive #100
- Burleson, TX (19 miles from Midlothian, TX)
- 3 days ago
- Burleson, TX (19 miles from Midlothian, TX)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Midlothian, TX
Moving to Midlothian, TX? Find some basic demographic data about Midlothian, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Midlothian, TX
Highest Education Level
Customer Service Representatives in Midlothian, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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