Customer Service Representative Jobs in Mercedes, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Harlingen, TX (16 miles from Mercedes, TX)
- 1 day ago
- Harlingen, TX (16 miles from Mercedes, TX)
- 1 day ago
Immediate opening for a Full-time customer service / sales representative. Applicant must be bilingual and have at least 3 years of experience in an office setting. Please come in person to apply...
- McAllen, TX (20 miles from Mercedes, TX)
- 1 day ago
- McAllen, TX (20 miles from Mercedes, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pharr, TX (18 miles from Mercedes, TX)
- 1 day ago
- Pharr, TX (18 miles from Mercedes, TX)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(06893) - 795 W Business Hwy 77
- San Benito, TX (17 miles from Mercedes, TX)
- 1 day ago
- San Benito, TX (17 miles from Mercedes, TX)
- 1 day ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
- McAllen, TX (20 miles from Mercedes, TX)
- 2 days ago
- McAllen, TX (20 miles from Mercedes, TX)
- 2 days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Customer Service - FT - Days - Outreach Lab
- Edinburg, TX (17 miles from Mercedes, TX)
- 2 days ago
- Edinburg, TX (17 miles from Mercedes, TX)
- 2 days ago
DHR Health - US:TX:Edinburg - Days Summary: EMPLOYEES FULL NAME: ________________________ FLSA STATUS: Exempt Non-Exempt MISSION STATEMENT: Our Mission is to improve the well-being of those we...
Customer Service Specialist- Billing & Collections- FT- Days
- Edinburg, TX (17 miles from Mercedes, TX)
- 2 days ago
- Edinburg, TX (17 miles from Mercedes, TX)
- 2 days ago
DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: Promotes and implement excellent customer service to DHR patients and family members. Address customer questions & concerns...
Customer Service Rep(06566) - 702 N Main St
- La Feria, TX (6 miles from Mercedes, TX)
- 2 days ago
- La Feria, TX (6 miles from Mercedes, TX)
- 2 days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
- McAllen, TX (20 miles from Mercedes, TX)
- 2 days ago
- McAllen, TX (20 miles from Mercedes, TX)
- 2 days ago
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
- McAllen, TX (20 miles from Mercedes, TX)
- 3 days ago
- McAllen, TX (20 miles from Mercedes, TX)
- 3 days ago
Our client, a dedicated service provider, is seeking a Customer Service Representative I to join their team....
Customer Service Rep(09325) - 512 E. Edinburg Ave.
- Elsa, TX (12 miles from Mercedes, TX)
- 3 days ago
- Elsa, TX (12 miles from Mercedes, TX)
- 3 days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
Customer Service Rep(06780) - 713 N. 77 Sunshine Strip
- Harlingen, TX (16 miles from Mercedes, TX)
- 3 days ago
- Harlingen, TX (16 miles from Mercedes, TX)
- 3 days ago
Company Description We have great people. Job Description Must be 16 years of age or older. Must have good communication skills and be able to communicate verbally with customers and co-workers to...
Customer Account Representative
- Pharr, TX (18 miles from Mercedes, TX)
- 4 days ago
- Pharr, TX (18 miles from Mercedes, TX)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative Remote (Pharr, TX)
- Pharr, TX (18 miles from Mercedes, TX)
- 5 days ago
- Pharr, TX (18 miles from Mercedes, TX)
- 5 days ago
center experience preferred, but not required Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required...
Remote WorkCustomer Service Rep I Bilingual--Remote (Pharr, TX)
- Pharr, TX (18 miles from Mercedes, TX)
- 5 days ago
- Pharr, TX (18 miles from Mercedes, TX)
- 5 days ago
center experience preferred, but not required Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required...
Remote WorkDemographic Data for Mercedes, TX
Moving to Mercedes, TX? Find some basic demographic data about Mercedes, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mercedes, TX
Highest Education Level
Customer Service Representatives in Mercedes, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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