Customer Service Representative Jobs in Mcallen, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Edinburg, TX (7 miles from Mcallen, TX)
- 3 hours ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 3 hours ago
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...
Bilingual Customer Service Rep
- Edinburg, TX (7 miles from Mcallen, TX)
- 3 hours ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 3 hours ago
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...
Customer Service Representative I/II
- Mission, TX (12 miles from Mcallen, TX)
- 12 hours ago
- Mission, TX (12 miles from Mcallen, TX)
- 12 hours ago
Job Title: Customer Service Representative I/II Classification: Non-Exempt Department: Veteran's Cemetery Supervisor: CSR III/Director Effective: 01/04/2022 Works in close collaboration with the Customer...
Special Instructions Dear Applicant, The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that...
Customer Service - Donor Support Technician (Bilingual English/Spanish)
- Weslaco, TX (14 miles from Mcallen, TX)
- 1 day ago
- Weslaco, TX (14 miles from Mcallen, TX)
- 1 day ago
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...
Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)
- Weslaco, TX (14 miles from Mcallen, TX)
- 1 day ago
- Weslaco, TX (14 miles from Mcallen, TX)
- 1 day ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Customer Service Representative
- Edinburg, TX (7 miles from Mcallen, TX)
- 1 day ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 1 day ago
Salary Not Available Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative FIGUEROA INSURANCE Occupation: Customer Service Representatives Location: Edinburg, TX...
Customer Service Rep(06341)-Mission KS
- Mission, TX (12 miles from Mcallen, TX)
- 1 day ago
- Mission, TX (12 miles from Mcallen, TX)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Pharr, TX (4 miles from Mcallen, TX)
- 1 day ago
- Pharr, TX (4 miles from Mcallen, TX)
- 1 day ago
Store 2709212: 2705 N Cage Blvd, Pharr, Texas 78577 Shift Availability Days - Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service hiring 100 reps
- Edinburg, TX (7 miles from Mcallen, TX)
- 1 day ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 1 day ago
Wow! Summer Expansion Several openings for full time and permanent help. No experience necessary. We train. * Customer Service * Assistants * Manager Trainees Call or email to schedule an...
- Sullivan City, TX (19 miles from Mcallen, TX)
- 2 days ago
- Sullivan City, TX (19 miles from Mcallen, TX)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Account Associate - Mission, TX
- Mission, TX (12 miles from Mcallen, TX)
- 2 days ago
- Mission, TX (12 miles from Mcallen, TX)
- 2 days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
- Pharr, TX (4 miles from Mcallen, TX)
- 2 days ago
- Pharr, TX (4 miles from Mcallen, TX)
- 2 days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Representative Tech Support (Bilingual Spanish) $20 per hour
- McAllen, TX
- 3 days ago
- McAllen, TX
- 3 days ago
Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Demographic Data for Mcallen, TX
Moving to Mcallen, TX? Find some basic demographic data about Mcallen, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mcallen, TX
Highest Education Level
Customer Service Representatives in Mcallen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »