Customer Service Representative Jobs in Mcallen, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Mission, TX (12 miles from Mcallen, TX)
- 6 hours ago
- Mission, TX (12 miles from Mcallen, TX)
- 6 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pharr, TX (4 miles from Mcallen, TX)
- 1 day ago
- Pharr, TX (4 miles from Mcallen, TX)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Customer Service - FT - Days - Outreach Lab
- Edinburg, TX (7 miles from Mcallen, TX)
- 2 days ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 2 days ago
DHR Health - US:TX:Edinburg - Days Summary: EMPLOYEES FULL NAME: ________________________ FLSA STATUS: Exempt Non-Exempt MISSION STATEMENT: Our Mission is to improve the well-being of those we...
Customer Service Specialist- Billing & Collections- FT- Days
- Edinburg, TX (7 miles from Mcallen, TX)
- 2 days ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 2 days ago
DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: Promotes and implement excellent customer service to DHR patients and family members. Address customer questions & concerns...
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Our client, a dedicated service provider, is seeking a Customer Service Representative I to join their team....
Customer Service Rep(09374) - 4010 N Conway Ave Ste D-E
- Mission, TX (12 miles from Mcallen, TX)
- 3 days ago
- Mission, TX (12 miles from Mcallen, TX)
- 3 days ago
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard tokeep up, and that means Domino's has lots of ways for you to grow (if...
Customer Service Rep(09325) - 512 E. Edinburg Ave.
- Elsa, TX (16 miles from Mcallen, TX)
- 3 days ago
- Elsa, TX (16 miles from Mcallen, TX)
- 3 days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
Bilingual Customer Service Specialist (Spanish)
- Mission, TX (12 miles from Mcallen, TX)
- 3 days ago
- Mission, TX (12 miles from Mcallen, TX)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Account Representative
- Pharr, TX (4 miles from Mcallen, TX)
- 4 days ago
- Pharr, TX (4 miles from Mcallen, TX)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Bilingual Customer Service Specialist (Spanish)
- Mission, TX (12 miles from Mcallen, TX)
- 5 days ago
- Mission, TX (12 miles from Mcallen, TX)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative Remote (Pharr, TX)
- Pharr, TX (4 miles from Mcallen, TX)
- 5 days ago
- Pharr, TX (4 miles from Mcallen, TX)
- 5 days ago
center experience preferred, but not required Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required...
Remote WorkCustomer Service Rep I Bilingual--Remote (Pharr, TX)
- Pharr, TX (4 miles from Mcallen, TX)
- 5 days ago
- Pharr, TX (4 miles from Mcallen, TX)
- 5 days ago
center experience preferred, but not required Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required...
Remote WorkDemographic Data for Mcallen, TX
Moving to Mcallen, TX? Find some basic demographic data about Mcallen, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mcallen, TX
Highest Education Level
Customer Service Representatives in Mcallen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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