Customer Service Representative Jobs in Laredo, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative - Laredo International Airport
- Laredo, TX
- 9 hours ago
- Laredo, TX
- 9 hours ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative I, (B254115-8), 202, Utility Billing
- Laredo, TX
- 1 day ago
- Laredo, TX
- 1 day ago
Process and maintain accurate monthly billing records. Provides customer service support for billing issues. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to...
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Buckland is looking for a Distribution Customer Service Representative What you’ll be doing This position is responsible for act as a liaison between company and clients to provide product/services...
Buckland is looking for a Warehouse Customer Service Representative (11am-8pm) What you’ll be doing This position is responsible for act as a liaison between company and clients to provide product/services...
Related occupations - Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....
Req ID: 459605 Address: 101 Pinnacle Road Laredo, TX, 78045 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
$14.00 Per Hour Position range in Webb County $11.91 - $17.76 Per hour Customer Service Speciaist SUPER TRANSPORT INTERNATIONAL LLC Occupation: Customer Service Representatives Location: LAREDO, TX...
Retail Customer Service Cashier
- Laredo, TX (14 miles from Laredo, TX)
- 10 days ago
- Laredo, TX (14 miles from Laredo, TX)
- 10 days ago
Req ID: 459605 Address: 101 Pinnacle Road Laredo, TX, 78045 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Between $10.00 and $11.00 Per Hour DOE (Depends on Experience) Position range in Webb County $8.29 - $11.18 Per hour Customer Service Team Member MAGDALENO RESTAURANT GROUP LLC Occupation: Fast...
Job Title: Customer Service Representative (On-Site) Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Representative XPO - 3.1 Laredo, TX Job Details From $20.91 an hour 17 hours ago Benefits Paid holidays Disability insurance Health insurance Paid time off 401(k) matching Benefits...
Buckland is looking for a P-Time (Weekends) Customer Service Representative What you’ll be doing This position is responsible for act as a liaison between company and clients to provide product/services...
Demographic Data for Laredo, TX
Moving to Laredo, TX? Find some basic demographic data about Laredo, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Laredo, TX
Highest Education Level
Customer Service Representatives in Laredo, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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