Customer Service Representative Jobs in Laredo, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Customer Service Rep(06584) - 3911 Jaime Zapata Memorial Hwy

  • Laredo, TX
  • 13 hours ago
  • Laredo, TX
  • 13 hours ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Customer Service Rep(06772) - 611 Shiloh Dr

  • Laredo, TX
  • 1 day ago
  • Laredo, TX
  • 1 day ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Customer Service Representative - English/Spanish

  • Laredo, TX
  • 3 days ago
  • Laredo, TX
  • 3 days ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

P-Time (Weekends) - Southbound Customer Service Rep

  • Laredo, TX
  • 6 days ago
  • Laredo, TX
  • 6 days ago

Buckland is looking for a P-Time (Weekends) Customer Service Representative What you’ll be doing This position is responsible for act as a liaison between company and clients to provide product/services...

Customer Service Team Member

  • Laredo, TX
  • 10 days ago
  • Laredo, TX
  • 10 days ago

Store - LAREDO, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service Cashier

  • Laredo, TX
  • 13 days ago
  • Laredo, TX
  • 13 days ago

Req ID: 459605 Address: 101 Pinnacle Road Laredo, TX, 78045 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Representative

  • Laredo, TX
  • 24 days ago
  • Laredo, TX
  • 24 days ago

DESCRIPTION: Assists patients, visitors, and all callers to the Center with routine inquiries regarding Center services, locations, hours of operation, and requests for appointment. Directs...

Customer Service Representative (On-Site)

  • Laredo, TX
  • 30+ days ago
  • Laredo, TX
  • 30+ days ago

Then a/an Customer Service Representative position at Concentrix is just the right place for you!...

Customer Service Rep(06730) - 5220 McPherson Rd

  • Laredo, TX
  • 30+ days ago
  • Laredo, TX
  • 30+ days ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

NB Distribution Customer Service Representative

  • Laredo, TX
  • 45+ days ago
  • Laredo, TX
  • 45+ days ago

NB Customer Service Representative $15 Mile 13 Our client in Laredo, TX - Mile 13 is looking for hardworking, motivated talent to join their team. Do you have Northbound Distribution experience?...

Retail Customer Service Associate

  • Laredo, TX
  • 45+ days ago
  • Laredo, TX
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Client Service Specialist

  • Laredo, TX
  • 45+ days ago
  • Laredo, TX
  • 45+ days ago

ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...

Retail Customer Service Cashier

  • Laredo, TX (14 miles from Laredo, TX)
  • 60+ days ago
  • Laredo, TX (14 miles from Laredo, TX)
  • 60+ days ago

Req ID: 459605 Address: 101 Pinnacle Road Laredo, TX, 78045 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Representative (On-Site)

  • Laredo, TX
  • 60+ days ago
  • Laredo, TX
  • 60+ days ago

Then a/an Customer Service Representative position at Concentrix is just the right place for you!...

Customer Service Agent

  • Laredo, TX
  • 60+ days ago
  • Laredo, TX
  • 60+ days ago

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

Demographic Data for Laredo, TX

Moving to Laredo, TX? Find some basic demographic data about Laredo, TX below.


Local
National
266,162
5,672
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Laredo, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Laredo, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Laredo, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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