Customer Service Representative Jobs in Lake Jackson, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-10 of 10 Jobs

Angleton Service - Customer Service Assistant - Part-Time

  • Angleton, TX (9 miles from Lake Jackson, TX)
  • 6 days ago
  • Angleton, TX (9 miles from Lake Jackson, TX)
  • 6 days ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service Rep(06492) - 201 W Brazos Ave

  • West Columbia, TX (14 miles from Lake Jackson, TX)
  • 6 days ago
  • West Columbia, TX (14 miles from Lake Jackson, TX)
  • 6 days ago

Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service Rep(06415) - 2105 FM 523 Rd.

  • Oyster Creek, TX (8 miles from Lake Jackson, TX)
  • 7 days ago
  • Oyster Creek, TX (8 miles from Lake Jackson, TX)
  • 7 days ago

Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Retail Customer Service Cashier

  • Angleton, TX (9 miles from Lake Jackson, TX)
  • 22 days ago
  • Angleton, TX (9 miles from Lake Jackson, TX)
  • 22 days ago

Req ID: 459599 Address: 2301 FM 523 Angleton, TX, 77515 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Rep(06414) - 201 N Main Suite E

  • Sweeny, TX (16 miles from Lake Jackson, TX)
  • 25 days ago
  • Sweeny, TX (16 miles from Lake Jackson, TX)
  • 25 days ago

Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service Rep(06663) - 100 This Way St

  • Lake Jackson, TX
  • 90+ days ago
  • Lake Jackson, TX
  • 90+ days ago

Company Description MAC Pizza is the largest Dominos franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service/Sales

  • Lake Jackson, TX
  • 90+ days ago
  • Lake Jackson, TX
  • 90+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(06793) -1242 E. Mulberry St.

  • Angleton, TX (9 miles from Lake Jackson, TX)
  • 90+ days ago
  • Angleton, TX (9 miles from Lake Jackson, TX)
  • 90+ days ago

Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...

Customer Service Rep(06666) - 301 N. Brazosport Blvd.

  • Clute, TX (6 miles from Lake Jackson, TX)
  • 90+ days ago
  • Clute, TX (6 miles from Lake Jackson, TX)
  • 90+ days ago

Company Description MAC Pizza is the largest Dominos franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service Rep(06563) - 903 N. Brooks, Ste 2B

  • Brazoria, TX (7 miles from Lake Jackson, TX)
  • 90+ days ago
  • Brazoria, TX (7 miles from Lake Jackson, TX)
  • 90+ days ago

Company Description MAC Pizza is the largest Dominos franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Demographic Data for Lake Jackson, TX

Moving to Lake Jackson, TX? Find some basic demographic data about Lake Jackson, TX below.


Local
National
30,538
625
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Lake Jackson, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lake Jackson, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lake Jackson, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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