Customer Service Representative Jobs in Kosse, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Mexia Service - Customer Service Assistant - Part-Time
- Mexia, TX (23 miles from Kosse, TX)
- 5 hours ago
- Mexia, TX (23 miles from Kosse, TX)
- 5 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Customer Service Representative - English/Spanish
- Mexia, TX (23 miles from Kosse, TX)
- 14 days ago
- Mexia, TX (23 miles from Kosse, TX)
- 14 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service Representative
- Marlin, TX (16 miles from Kosse, TX)
- 23 days ago
- Marlin, TX (16 miles from Kosse, TX)
- 23 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service Representative
- Mexia, TX (23 miles from Kosse, TX)
- 90+ days ago
- Mexia, TX (23 miles from Kosse, TX)
- 90+ days ago
Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
- Franklin, TX (19 miles from Kosse, TX)
- 90+ days ago
- Franklin, TX (19 miles from Kosse, TX)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Kosse, TX
Moving to Kosse, TX? Find some basic demographic data about Kosse, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kosse, TX
Highest Education Level
Customer Service Representatives in Kosse, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »