Customer Service Representative Jobs in Hitchcock, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pearland, TX (24 miles from Hitchcock, TX)
- 11 hours ago
- Pearland, TX (24 miles from Hitchcock, TX)
- 11 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Retail Customer Service Representative
- League City, TX (15 miles from Hitchcock, TX)
- 18 hours ago
- League City, TX (15 miles from Hitchcock, TX)
- 18 hours ago
May help to train and mentor Customer Service Representatives....
Customer Service Representative
- Texas City, TX (8 miles from Hitchcock, TX)
- 19 hours ago
- Texas City, TX (8 miles from Hitchcock, TX)
- 19 hours ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Friendswood, TX (18 miles from Hitchcock, TX)
- 1 day ago
- Friendswood, TX (18 miles from Hitchcock, TX)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
- Galveston, TX (14 miles from Hitchcock, TX)
- 1 day ago
- Galveston, TX (14 miles from Hitchcock, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- League City, TX (15 miles from Hitchcock, TX)
- 4 days ago
- League City, TX (15 miles from Hitchcock, TX)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II
- League City, TX (15 miles from Hitchcock, TX)
- 4 days ago
- League City, TX (15 miles from Hitchcock, TX)
- 4 days ago
Full performance level in the customer service field requiring considerable knowledge of customer relations, techniques, and problem solving; under direction, receives customer inquiries related...
Bilingual Customer Service Representative
- Alvin, TX (15 miles from Hitchcock, TX)
- 5 days ago
- Alvin, TX (15 miles from Hitchcock, TX)
- 5 days ago
As a member of our team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself....
Customer Service Representative
- Galveston, TX (14 miles from Hitchcock, TX)
- 5 days ago
- Galveston, TX (14 miles from Hitchcock, TX)
- 5 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
- League City, TX (15 miles from Hitchcock, TX)
- 6 days ago
- League City, TX (15 miles from Hitchcock, TX)
- 6 days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Santa Fe Service - Customer Service Assistant - Part-Time
- Santa Fe, TX (6 miles from Hitchcock, TX)
- 6 days ago
- Santa Fe, TX (6 miles from Hitchcock, TX)
- 6 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
- Pearland, TX (24 miles from Hitchcock, TX)
- 6 days ago
- Pearland, TX (24 miles from Hitchcock, TX)
- 6 days ago
We are seeking dedicated team members for various tasks, including making large batches of pudding, packaging products, prepping pudding cups and customer service. Must have regular and reliable...
Customer Service - Self Storage Manager
- Pearland, TX (24 miles from Hitchcock, TX)
- 6 days ago
- Pearland, TX (24 miles from Hitchcock, TX)
- 6 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
CLUB Customer Service Outfitter - Part Time
- Pearland, TX (24 miles from Hitchcock, TX)
- 11 days ago
- Pearland, TX (24 miles from Hitchcock, TX)
- 11 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Insurance Agent- Sales, Customer Service
- Texas City, TX (8 miles from Hitchcock, TX)
- 12 days ago
- Texas City, TX (8 miles from Hitchcock, TX)
- 12 days ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Demographic Data for Hitchcock, TX
Moving to Hitchcock, TX? Find some basic demographic data about Hitchcock, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hitchcock, TX
Highest Education Level
Customer Service Representatives in Hitchcock, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »