Customer Service Representative Jobs in Henrietta, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 7 days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 8 days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 13 days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 13 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Representative
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 19 days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Specialist
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 21 days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 21 days ago
Customer Experience Specialist Balfour Beatty Investments & Communities dental insurance, life insurance, parental leave, 401(k) United States, Texas, Wichita Falls Jun 10, 2025 Who we are At...
Full Time - Sales Associate - Flooring - Closing
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 24 days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 24 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Part-Time Ramp and Customer Service Agent
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 45+ days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 45+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at Wichita Falls Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing...
Retail Customer Service Cashier
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 60+ days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 60+ days ago
Req ID: 459808 Address: 1124 Central Freeway E. Wichita Falls, TX, 76301 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling...
Customer Service Rep(06801) - 4114 Burkburnett Rd
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 90+ days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 90+ days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 90+ days ago
- Wichita Falls, TX (17 miles from Henrietta, TX)
- 90+ days ago
Responsive recruiter Benefits: Zayzoon daily pay Employee discounts We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication...
Demographic Data for Henrietta, TX
Moving to Henrietta, TX? Find some basic demographic data about Henrietta, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Henrietta, TX
Highest Education Level
Customer Service Representatives in Henrietta, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »