Customer Service Representative Jobs in Harlingen, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 35 Jobs

Customer Account Representative

  • Raymondville, TX (21 miles from Harlingen, TX)
  • 2 hours ago
  • Raymondville, TX (21 miles from Harlingen, TX)
  • 2 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(06893) - 795 W Business Hwy 77

  • San Benito, TX (10 miles from Harlingen, TX)
  • 12 hours ago
  • San Benito, TX (10 miles from Harlingen, TX)
  • 12 hours ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Customer Service Rep(06566) - 702 N Main St

  • La Feria, TX (9 miles from Harlingen, TX)
  • 1 day ago
  • La Feria, TX (9 miles from Harlingen, TX)
  • 1 day ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Customer Service/Cashier

  • Weslaco, TX (21 miles from Harlingen, TX)
  • 1 day ago
  • Weslaco, TX (21 miles from Harlingen, TX)
  • 1 day ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Customer Service Rep(06773)- 943 N Expy Ste 23-34, Brownsville, TX

  • Brownsville, TX (20 miles from Harlingen, TX)
  • 2 days ago
  • Brownsville, TX (20 miles from Harlingen, TX)
  • 2 days ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Customer Service Rep(09325) - 512 E. Edinburg Ave.

  • Elsa, TX (20 miles from Harlingen, TX)
  • 2 days ago
  • Elsa, TX (20 miles from Harlingen, TX)
  • 2 days ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Customer Service Rep(06780) - 713 N. 77 Sunshine Strip

  • Harlingen, TX
  • 2 days ago
  • Harlingen, TX
  • 2 days ago

Company Description We have great people. Job Description Must be 16 years of age or older. Must have good communication skills and be able to communicate verbally with customers and co-workers to...

Mercedes Service - Customer Service Assistant - Part-Time

  • Mercedes, TX (16 miles from Harlingen, TX)
  • 4 days ago
  • Mercedes, TX (16 miles from Harlingen, TX)
  • 4 days ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Elsa Service - Customer Service Assistant - Part-Time

  • Elsa, TX (20 miles from Harlingen, TX)
  • 4 days ago
  • Elsa, TX (20 miles from Harlingen, TX)
  • 4 days ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Airport Agent - Ramp and Customer Service

  • Harlingen, TX
  • 8 days ago
  • Harlingen, TX
  • 8 days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at Idaho Falls Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...

Customer Service Representative (CSR)

  • Harlingen, TX
  • 11 days ago
  • Harlingen, TX
  • 11 days ago

Position Overview: We're looking for a friendly, detail-oriented Customer Service Representative to assist members with questions about health plans, claims, and benefits....

Retail Customer Service Representative

  • Brownsville, TX (20 miles from Harlingen, TX)
  • 14 days ago
  • Brownsville, TX (20 miles from Harlingen, TX)
  • 14 days ago

What can you expect in a Retail Customer Service Representative Role with TaskUs?...

Remote Work

Healthcare Customer Service Representative

  • Brownsville, TX (20 miles from Harlingen, TX)
  • 14 days ago
  • Brownsville, TX (20 miles from Harlingen, TX)
  • 14 days ago

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow...

Remote Work

Lead Customer Service Representative

  • Brownsville, TX (20 miles from Harlingen, TX)
  • 20 days ago
  • Brownsville, TX (20 miles from Harlingen, TX)
  • 20 days ago

Customer Service Representative....

Retail Customer Service Cashier

  • Brownsville, TX (20 miles from Harlingen, TX)
  • 22 days ago
  • Brownsville, TX (20 miles from Harlingen, TX)
  • 22 days ago

Req ID: 459592 Address: 3400 Nafta Parkway Brownsville, TX, 78526 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Demographic Data for Harlingen, TX

Moving to Harlingen, TX? Find some basic demographic data about Harlingen, TX below.


Local
National
94,512
1,882
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Harlingen, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Harlingen, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Harlingen, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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