Customer Service Representative Jobs in Grandview, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Mansfield Service - Customer Service Assistant - Part-Time

  • Mansfield, TX (19 miles from Grandview, TX)
  • 10 hours ago
  • Mansfield, TX (19 miles from Grandview, TX)
  • 10 hours ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service Rep

  • Arlington, TX (23 miles from Grandview, TX)
  • 10 hours ago
  • Arlington, TX (23 miles from Grandview, TX)
  • 10 hours ago

Position Summary: Based in Arlington, TX, the Customer Service Representative will perform essential job functions associated with heat treatment under the direction of the General Manager to meet customer...

CampusGuard Customer Advocate

  • Burleson, TX (17 miles from Grandview, TX)
  • 2 days ago
  • Burleson, TX (17 miles from Grandview, TX)
  • 2 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Burleson Drug - Customer Service Rep - Part-Time

  • Burleson, TX (17 miles from Grandview, TX)
  • 2 days ago
  • Burleson, TX (17 miles from Grandview, TX)
  • 2 days ago

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

Customer Service - Self Storage Manager

  • Mansfield, TX (19 miles from Grandview, TX)
  • 2 days ago
  • Mansfield, TX (19 miles from Grandview, TX)
  • 2 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative - Field Services

  • Waxahachie, TX (23 miles from Grandview, TX)
  • 2 days ago
  • Waxahachie, TX (23 miles from Grandview, TX)
  • 2 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service

  • Arlington, TX (23 miles from Grandview, TX)
  • 3 days ago
  • Arlington, TX (23 miles from Grandview, TX)
  • 3 days ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

Hazmat Environmental Emergency Response Dispatch and Customer Support Specialist

  • Arlington, TX (23 miles from Grandview, TX)
  • 3 days ago
  • Arlington, TX (23 miles from Grandview, TX)
  • 3 days ago

POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...

Customer Service Representative

  • Midlothian, TX (16 miles from Grandview, TX)
  • 3 days ago
  • Midlothian, TX (16 miles from Grandview, TX)
  • 3 days ago

Were hiring enthusiastic Customer Service Representatives in Midlothian, TX for a growing furniture retailer!...

Customer Service Rep(09344) - 140 NW John Jones Drive #100

  • Burleson, TX (17 miles from Grandview, TX)
  • 5 days ago
  • Burleson, TX (17 miles from Grandview, TX)
  • 5 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service/Cashier

  • Joshua, TX (17 miles from Grandview, TX)
  • 5 days ago
  • Joshua, TX (17 miles from Grandview, TX)
  • 5 days ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Customer Service Associate Job

  • Burleson, TX (17 miles from Grandview, TX)
  • 8 days ago
  • Burleson, TX (17 miles from Grandview, TX)
  • 8 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 301 E...

Customer Service Representative

  • Burleson, TX (17 miles from Grandview, TX)
  • 9 days ago
  • Burleson, TX (17 miles from Grandview, TX)
  • 9 days ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Crowley, TX (23 miles from Grandview, TX)
  • 9 days ago
  • Crowley, TX (23 miles from Grandview, TX)
  • 9 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Representative I

  • Mansfield, TX (19 miles from Grandview, TX)
  • 10 days ago
  • Mansfield, TX (19 miles from Grandview, TX)
  • 10 days ago

The Customer Service Representative is responsible for providing high quality, quick service customers by processing orders, quotes and assisting customers with product information before, during and...

Demographic Data for Grandview, TX

Moving to Grandview, TX? Find some basic demographic data about Grandview, TX below.


Local
National
7,315
120
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Grandview, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Grandview, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Grandview, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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