Customer Service Representative Jobs in Grand Prairie, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Work from Home: Customer Service Representative (Healthcare)
- Sagility
- Dallas, TX (11 miles from Grand Prairie, TX)
- 30+ days ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 30+ days ago
Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: Handle incoming calls promptly and professionally....
Remote- TEKsystems
- Irving, TX (3 miles from Grand Prairie, TX)
- moments ago
- Irving, TX (3 miles from Grand Prairie, TX)
- moments ago
Now Hiring for Multiple Departments! Onsite in Irving| Contract-to-Hire We're seeking careerminded candidates for several customerfocused and operations roles. Great for anyone who loves...
In PersonTPWD - Customer Service Representative I (Fluctuating Hours)
- Texas Department of Public Safety
- Cedar Hill, TX (13 miles from Grand Prairie, TX)
- moments ago
- Cedar Hill, TX (13 miles from Grand Prairie, TX)
- moments ago
, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1,...
In Person Full TimeFT Key Multi-Location Customer Service Specialist
- Sherwin Williams
- Lancaster, TX (16 miles from Grand Prairie, TX)
- moments ago
- Lancaster, TX (16 miles from Grand Prairie, TX)
- moments ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Associate - Morning & Lunch Shift
- Raising Cane's
- Garland, TX (23 miles from Grand Prairie, TX)
- 1 hour ago
- Garland, TX (23 miles from Grand Prairie, TX)
- 1 hour ago
Starting hiring pay at: $ 12.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- Circle K
- The Colony, TX (20 miles from Grand Prairie, TX)
- 2 hours ago
- The Colony, TX (20 miles from Grand Prairie, TX)
- 2 hours ago
Store 2742187: 5208 S Colony Blvd, The Colony, Texas 75056 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Contact Center Professional
- Dallas, TX (11 miles from Grand Prairie, TX)
- 2 hours ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 2 hours ago
At Freddie Mac, our mission of Making Home Possible is what motivates us, and its at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million...
In Person- SAGO
- Dallas, TX (11 miles from Grand Prairie, TX)
- 4 hours ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 4 hours ago
SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new...
In PersonAnimal Shelter Client Services Representative - PT (Less than 19 hours/week)
- City of Grapevine
- Grapevine, TX (11 miles from Grand Prairie, TX)
- 4 hours ago
- Grapevine, TX (11 miles from Grand Prairie, TX)
- 4 hours ago
Job Summary Represents Animal Services and the City of Grapevine through phone calls, in person interactions, and electronic communication at the service desk; maintains records and files; accepts...
In Person Part TimeIrving Service - Customer Service Assistant - Part time
- H-E-B
- Irving, TX (3 miles from Grand Prairie, TX)
- 4 hours ago
- Irving, TX (3 miles from Grand Prairie, TX)
- 4 hours ago
Responsibilities Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities &...
In Person Part Time- Lennar Corp.,
- Irving, TX (3 miles from Grand Prairie, TX)
- 4 hours ago
- Irving, TX (3 miles from Grand Prairie, TX)
- 4 hours ago
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building...
In PersonCustomer Service Representative Job
- Fyzical
- Carrollton, TX (13 miles from Grand Prairie, TX)
- 8 hours ago
- Carrollton, TX (13 miles from Grand Prairie, TX)
- 8 hours ago
Apply for FYZICAL's Customer Service Representative job opening today!...
In PersonDelivery Station Customer Service Associate, DSL
- Amazon
- Fort Worth, TX (19 miles from Grand Prairie, TX)
- 9 hours ago
- Fort Worth, TX (19 miles from Grand Prairie, TX)
- 9 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
In PersonCustomer Service Associate - Nights/Weekends
- Fort Worth, TX (19 miles from Grand Prairie, TX)
- 14 hours ago
- Fort Worth, TX (19 miles from Grand Prairie, TX)
- 14 hours ago
Apply Now Starting hiring pay : $ 12.00 As an important part of our team, Customer Service Associes impact all areas of the customer experience. As the name suggests, your main priority is to...
In PersonMid Cities Beer/Wine - Customer Service Spec - Part time
- HEB
- Euless, TX (7 miles from Grand Prairie, TX)
- 15 hours ago
- Euless, TX (7 miles from Grand Prairie, TX)
- 15 hours ago
Responsibilities Job Summary: As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll...
In Person Part TimeDemographic Data for Grand Prairie, TX
Moving to Grand Prairie, TX? Find some basic demographic data about Grand Prairie, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Grand Prairie, TX
Highest Education Level
Customer Service Representatives in Grand Prairie, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »