Customer Service Representative Jobs in Goodrich, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Cleveland, TX (21 miles from Goodrich, TX)
- 24 days ago
- Cleveland, TX (21 miles from Goodrich, TX)
- 24 days ago
Req ID: 459395 Address: 107 FM 2025 Cleveland, TX, 77328 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Lead Customer Service Representative, Full or Part Time
- Livingston, TX (8 miles from Goodrich, TX)
- 27 days ago
- Livingston, TX (8 miles from Goodrich, TX)
- 27 days ago
Store 2740589: 313 S Houston Rd, Livingston, Texas 77351 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Onalaska, TX (20 miles from Goodrich, TX)
- 45+ days ago
- Onalaska, TX (20 miles from Goodrich, TX)
- 45+ days ago
Store 2741439: 13710 US Hwy 190 W, Onalaska, Texas 77360 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(09244) - 1934 State Hwy 190 W
- Livingston, TX (8 miles from Goodrich, TX)
- 60+ days ago
- Livingston, TX (8 miles from Goodrich, TX)
- 60+ days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
Retail Customer Service Cashier
- Cleveland, TX (20 miles from Goodrich, TX)
- 60+ days ago
- Cleveland, TX (20 miles from Goodrich, TX)
- 60+ days ago
Req ID: 459395 Address: 107 FM 2025 Cleveland, TX, 77328 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative
- Livingston, TX (8 miles from Goodrich, TX)
- 90+ days ago
- Livingston, TX (8 miles from Goodrich, TX)
- 90+ days ago
Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
Demographic Data for Goodrich, TX
Moving to Goodrich, TX? Find some basic demographic data about Goodrich, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Goodrich, TX
Highest Education Level
Customer Service Representatives in Goodrich, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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