Customer Service Representative Jobs in Gladewater, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 21 Jobs

Sales & Customer Service Associate

  • Longview, TX (13 miles from Gladewater, TX)
  • 23 hours ago
  • Longview, TX (13 miles from Gladewater, TX)
  • 23 hours ago

Overview Are You Passionate About Helping Others and Creating Exceptional Customer Experiences? Do you have a knack for connecting with people and a talent for sales? Are you looking for a...

Customer Service Representative - Work From Home

  • Longview, TX (13 miles from Gladewater, TX)
  • 1 day ago
  • Longview, TX (13 miles from Gladewater, TX)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service/Cashier

  • Henderson, TX (22 miles from Gladewater, TX)
  • 6 days ago
  • Henderson, TX (22 miles from Gladewater, TX)
  • 6 days ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Insurance Agent- Sales, Customer Service

  • Tyler, TX (24 miles from Gladewater, TX)
  • 11 days ago
  • Tyler, TX (24 miles from Gladewater, TX)
  • 11 days ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Airport Agent - Ramp and Customer Service

  • Tyler, TX (24 miles from Gladewater, TX)
  • 16 days ago
  • Tyler, TX (24 miles from Gladewater, TX)
  • 16 days ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Retail Customer Service Cashier

  • Winona, TX (9 miles from Gladewater, TX)
  • 26 days ago
  • Winona, TX (9 miles from Gladewater, TX)
  • 26 days ago

Req ID: 459474 Address: 12577 C R 3101 Winona, TX, 75792 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Client Service Associate

  • Tyler, TX (24 miles from Gladewater, TX)
  • 27 days ago
  • Tyler, TX (24 miles from Gladewater, TX)
  • 27 days ago

Client Service Associate Location US-CO-Greenwood Village ID 2025-7787 Category Branch Office Support Position Type Regular | Full Time Work Type Onsite Why Stifel Stifel strives for a culture...

U-Box Customer Care Representative (CDL)

  • Longview, TX (13 miles from Gladewater, TX)
  • 30+ days ago
  • Longview, TX (13 miles from Gladewater, TX)
  • 30+ days ago

Location: 410 W Marshall Ave, Longview, Texas 75601 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...

Customer Service - Donor Support Technician

  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago
  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Specialist

  • Longview, TX (13 miles from Gladewater, TX)
  • 30+ days ago
  • Longview, TX (13 miles from Gladewater, TX)
  • 30+ days ago

We are looking for a dedicated Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, providing support and ensuring a positive...

Client Service Associate - Non-Registered

  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago
  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

Medical Screener - Reception Technician (Customer Service)

  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago
  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Rep

  • Longview, TX (13 miles from Gladewater, TX)
  • 30+ days ago
  • Longview, TX (13 miles from Gladewater, TX)
  • 30+ days ago

Position Description The Customer Service Representative serves as a primary point of contact for customers, ensuring timely and effective communication....

Club Customer Service Outiftter

  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago
  • Tyler, TX (24 miles from Gladewater, TX)
  • 30+ days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Representative

  • Kilgore, TX (10 miles from Gladewater, TX)
  • 30+ days ago
  • Kilgore, TX (10 miles from Gladewater, TX)
  • 30+ days ago

Job Description SUMMARY The customer service representative will effectively communicate and coordinate with customers, sales force, coordinate production of materials as requested in a timely manner...

Demographic Data for Gladewater, TX

Moving to Gladewater, TX? Find some basic demographic data about Gladewater, TX below.


Local
National
13,485
217
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Gladewater, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gladewater, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gladewater, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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