Customer Service Representative Jobs in Gatesville, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fort Cavazos, TX (13 miles from Gatesville, TX)
- 7 hours ago
- Fort Cavazos, TX (13 miles from Gatesville, TX)
- 7 hours ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
- Killeen, TX (20 miles from Gatesville, TX)
- 19 hours ago
- Killeen, TX (20 miles from Gatesville, TX)
- 19 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
- Killeen, TX (20 miles from Gatesville, TX)
- 3 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 3 days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Customer Service Rep(06623) - 1606 S. Fort Hood St.
- Killeen, TX (20 miles from Gatesville, TX)
- 5 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 5 days ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Killeen 03 Service - Customer Service Assistant - Part-Time
- Killeen, TX (20 miles from Gatesville, TX)
- 7 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 7 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Copperas Cove Service - Customer Service Assistant - Part-Time
- Copperas Cove, TX (21 miles from Gatesville, TX)
- 8 days ago
- Copperas Cove, TX (21 miles from Gatesville, TX)
- 8 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Customer Service Representative
- Killeen, TX (20 miles from Gatesville, TX)
- 10 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 10 days ago
Store 2741569: 3900 Trimmier Rd, Killeen, Texas 76542 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Gatesville Service - Customer Service Assistant - Part-Time
- Gatesville, TX
- 14 days ago
- Gatesville, TX
- 14 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Insurance Agent- Sales, Customer Service
- Killeen, TX (20 miles from Gatesville, TX)
- 16 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 16 days ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Service Representative
- Killeen, TX (20 miles from Gatesville, TX)
- 18 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 18 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative (Bilingual)
- Copperas Cove, TX (21 miles from Gatesville, TX)
- 19 days ago
- Copperas Cove, TX (21 miles from Gatesville, TX)
- 19 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Bank Customer Care Agent (Full-Time & Experienced)
- Killeen, TX (20 miles from Gatesville, TX)
- 21 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 21 days ago
Were hiring Customer Service Representatives to support both inbound and outbound service projects for our Financial Services clients....
Bank Customer Service Representative
- Killeen, TX (20 miles from Gatesville, TX)
- 23 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 23 days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
Bilingual Bank Customer Services Representative
- Killeen, TX (20 miles from Gatesville, TX)
- 23 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 23 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Bilingual Customer Service Representative
- Killeen, TX (20 miles from Gatesville, TX)
- 23 days ago
- Killeen, TX (20 miles from Gatesville, TX)
- 23 days ago
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Demographic Data for Gatesville, TX
Moving to Gatesville, TX? Find some basic demographic data about Gatesville, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gatesville, TX
Highest Education Level
Customer Service Representatives in Gatesville, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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