Customer Service Representative Jobs in Galveston, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

Customer Service Part Time

  • Dickinson, TX (19 miles from Galveston, TX)
  • 1 day ago
  • Dickinson, TX (19 miles from Galveston, TX)
  • 1 day ago

Store - LEAGUE CITY, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service

  • Texas City, TX (8 miles from Galveston, TX)
  • 1 day ago
  • Texas City, TX (8 miles from Galveston, TX)
  • 1 day ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Retail Customer Service Representative

  • League City, TX (23 miles from Galveston, TX)
  • 2 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 2 days ago

May help to train and mentor Customer Service Representatives....

Customer Service Representative

  • Texas City, TX (8 miles from Galveston, TX)
  • 2 days ago
  • Texas City, TX (8 miles from Galveston, TX)
  • 2 days ago

Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...

Customer Service Associate

  • Galveston, TX
  • 3 days ago
  • Galveston, TX
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • League City, TX (23 miles from Galveston, TX)
  • 6 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative II

  • League City, TX (23 miles from Galveston, TX)
  • 6 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 6 days ago

Full performance level in the customer service field requiring considerable knowledge of customer relations, techniques, and problem solving; under direction, receives customer inquiries related...

Customer Service Representative

  • Galveston, TX
  • 7 days ago
  • Galveston, TX
  • 7 days ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

Santa Fe Service - Customer Service Assistant - Part-Time

  • Santa Fe, TX (20 miles from Galveston, TX)
  • 8 days ago
  • Santa Fe, TX (20 miles from Galveston, TX)
  • 8 days ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Insurance Agent- Sales, Customer Service

  • Texas City, TX (8 miles from Galveston, TX)
  • 14 days ago
  • Texas City, TX (8 miles from Galveston, TX)
  • 14 days ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Utility Cust. Service Spec

  • Galveston, TX
  • 15 days ago
  • Galveston, TX
  • 15 days ago

An island community rich in history and opportunity, Galveston is the ideal place to live, work and raise a family! Job Description SUMMARY: Under general supervision, the Utility Customer Service...

Remote Customer Service

  • Galveston, TX
  • 17 days ago
  • Galveston, TX
  • 17 days ago

un Remote Customer Service (Galveston) JEM Travel Ventures image 1 of 1 compensation: 1099 employment type: experience level: no experience required job title: Customer Service Travel Agency Work...

Remote Work

Customer Service Representatives

  • Texas City, TX (8 miles from Galveston, TX)
  • 19 days ago
  • Texas City, TX (8 miles from Galveston, TX)
  • 19 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816351 Location: Texas City, TexasDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code: Job...

Remote Work

Customer Service Representative - English/Spanish

  • League City, TX (23 miles from Galveston, TX)
  • 19 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 19 days ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

Lead Customer Service Representative

  • Bacliff, TX (18 miles from Galveston, TX)
  • 20 days ago
  • Bacliff, TX (18 miles from Galveston, TX)
  • 20 days ago

Store 2742362: 4515 Hwy 146, Bacliff, Texas 77518 Availability - Shift/Days Full time Day Shift - All Days Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Galveston, TX

Moving to Galveston, TX? Find some basic demographic data about Galveston, TX below.


Local
National
55,894
1,446
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Galveston, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Galveston, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Galveston, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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