Customer Service Representative Jobs in Galena Park, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 275 Jobs

Customer Service Representative (Bilingual)

  • Houston, TX (7 miles from Galena Park, TX)
  • 8 days ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 8 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Rep(08067) - 12002 Shadow Creek PKWY.

  • Pearland, TX (13 miles from Galena Park, TX)
  • 9 hours ago
  • Pearland, TX (13 miles from Galena Park, TX)
  • 9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Part Time Customer Service Associate

  • Houston, TX (7 miles from Galena Park, TX)
  • 21 hours ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 21 hours ago

As a Dollar/Thrifty Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer...

Customer Care Representatives Needed

  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago

un Customer Care Representatives Needed compensation: $20 per hour employment type: job title: Customer Care Representatives Remote position available for someone organized and dependable. You'll...

Business-2-Business Phone Sales And Customer Service

  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago

un BUSINESS-2-BUSINESS PHONE SALES AND CUSTOMER SERVICE (HOUSTON) RANCHESTER near HARWIN compensation: $12 HR. PART TIME TEMPORARY/ CASH / NO DEDUCTIONS SEEKING EXPERIENCED PHONE SALES PERSONS WHO...

Customer Service Representative

  • Spring, TX (24 miles from Galena Park, TX)
  • 1 day ago
  • Spring, TX (24 miles from Galena Park, TX)
  • 1 day ago

center experience with 1 year of additional special training/certification....

Client Service Associate (Teller - 40 hours) - Dickinson FM 517 West / Dickinson, TX

  • Dickinson, TX (22 miles from Galena Park, TX)
  • 1 day ago
  • Dickinson, TX (22 miles from Galena Park, TX)
  • 1 day ago

At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isnt just a phrase. It is woven into all aspects of our organization. We know that to be successful in...

Customer Service Representative - Work From Home

  • Pasadena, TX (3 miles from Galena Park, TX)
  • 1 day ago
  • Pasadena, TX (3 miles from Galena Park, TX)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Part Time Retail Customer Service

  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago

Address: 914 Federal Rd. Houston, Texas 77015 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for...

Retail Customer Service

  • Pasadena, TX (3 miles from Galena Park, TX)
  • 1 day ago
  • Pasadena, TX (3 miles from Galena Park, TX)
  • 1 day ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Representative (CSR)

  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 1 day ago

Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....

Aeroderivative Customer Service Leader - Texas

  • Houston, TX (7 miles from Galena Park, TX)
  • 2 days ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 2 days ago

Summary Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend...

Remote Work

Customer Experience Specialist I - PosiGen

  • Houston, TX (7 miles from Galena Park, TX)
  • 2 days ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 2 days ago

Customer Experience Specialist I - PosiGen Posigen Houston, TX 1 day ago Quick Job type Full-time Quick Job description Summary As a Customer Experience Specialist I, you will be at the forefront...

Fully Remote - Bilingual Client Services Representative

  • Houston, TX (7 miles from Galena Park, TX)
  • 2 days ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 2 days ago

Fully Remote - Bilingual Client Services Representative AO Garcia Agency Houston, Texas, United States, 77002 Hace 12 horas Quick Tipo de contrato A tiempo completo Teletrabajo Quick Descripcion...

Remote Work

Customer Service Representative

  • Channelview, TX (8 miles from Galena Park, TX)
  • 2 days ago
  • Channelview, TX (8 miles from Galena Park, TX)
  • 2 days ago

Overview Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales...

Demographic Data for Galena Park, TX

Moving to Galena Park, TX? Find some basic demographic data about Galena Park, TX below.


Local
National
9,627
99
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Galena Park, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Galena Park, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Galena Park, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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