Customer Service Representative Jobs in Florence, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Round Rock 04 (E Palm Valley/Aw Grimes) Service - Customer Service Assistant - Part-Time
- Round Rock, TX (21 miles from Florence, TX)
- 14 hours ago
- Round Rock, TX (21 miles from Florence, TX)
- 14 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Austin 26 (Parmer/Whitestone) Service - Customer Service Assistant - Part-Time
- Cedar Park, TX (22 miles from Florence, TX)
- 14 hours ago
- Cedar Park, TX (22 miles from Florence, TX)
- 14 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
- Killeen, TX (20 miles from Florence, TX)
- 14 hours ago
- Killeen, TX (20 miles from Florence, TX)
- 14 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Representative
- Liberty Hill, TX (11 miles from Florence, TX)
- 1 day ago
- Liberty Hill, TX (11 miles from Florence, TX)
- 1 day ago
Store 2741588: 12270 W Hwy 29, Liberty Hill, Texas 78642 Availability - Shift/Days Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service / Office Assistant
- Round Rock, TX (21 miles from Florence, TX)
- 2 days ago
- Round Rock, TX (21 miles from Florence, TX)
- 2 days ago
Hiring Office Staff Business is Under Transition, and we are currently making important updates to our office. We are looking for passionate staff. Our office provides multiple professional...
Bilingual Senior Member Service Representative
- Round Rock, TX (21 miles from Florence, TX)
- 2 days ago
- Round Rock, TX (21 miles from Florence, TX)
- 2 days ago
Job Details Job Location : Round Rock Branch - Round Rock, TX Salary Range : Undisclosed Description Bilingual Senior Member Service Representative Were looking for dynamic, extraordinary people...
Customer Service Rep(06406) - 560 HWY 79, Ste A300
- Hutto, TX (24 miles from Florence, TX)
- 3 days ago
- Hutto, TX (24 miles from Florence, TX)
- 3 days ago
Customer Service Rep(06406) - 560 HWY 79, Ste A300 3.4 3.4 out of 5 stars 560 Highway 79, Hutto, TX 78634 Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in...
- Killeen, TX (20 miles from Florence, TX)
- 3 days ago
- Killeen, TX (20 miles from Florence, TX)
- 3 days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Customer Service Representative
- Georgetown, TX (17 miles from Florence, TX)
- 3 days ago
- Georgetown, TX (17 miles from Florence, TX)
- 3 days ago
As a Customer Service Representative in our Utility Call Center, you'll deliver exceptional service while helping customers with their utility needs....
Customer Service Rep(6496) - 651 N. US Hwy. 183 Suite 190
- Leander, TX (21 miles from Florence, TX)
- 3 days ago
- Leander, TX (21 miles from Florence, TX)
- 3 days ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Appointment Generator/Customer Service
- Georgetown, TX (17 miles from Florence, TX)
- 5 days ago
- Georgetown, TX (17 miles from Florence, TX)
- 5 days ago
Our Company provides removal and installation of flooring, showers, backsplashes and more. We are seeking a highly dedicated person to join our team. As an Appointment Generator/Lead Generator you...
Pharmacy Customer Service Associate
- Leander, TX (21 miles from Florence, TX)
- 5 days ago
- Leander, TX (21 miles from Florence, TX)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(6672) - 115 S Lakeline Blvd Ste 115
- Cedar Park, TX (22 miles from Florence, TX)
- 5 days ago
- Cedar Park, TX (22 miles from Florence, TX)
- 5 days ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Customer Service Rep(06623) - 1606 S. Fort Hood St.
- Killeen, TX (20 miles from Florence, TX)
- 5 days ago
- Killeen, TX (20 miles from Florence, TX)
- 5 days ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Service Rep(6489) - 14420 Ronald Reagan Blvd
- Cedar Park, TX (22 miles from Florence, TX)
- 5 days ago
- Cedar Park, TX (22 miles from Florence, TX)
- 5 days ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Demographic Data for Florence, TX
Moving to Florence, TX? Find some basic demographic data about Florence, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Florence, TX
Highest Education Level
Customer Service Representatives in Florence, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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