Customer Service Representative Jobs in Ferris, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 237 Jobs

Experienced Bilingual Customer Service Representative

  • Sunnyvale, TX (18 miles from Ferris, TX)
  • 9 days ago
  • Sunnyvale, TX (18 miles from Ferris, TX)
  • 9 days ago

Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...

Customer Service Fundamentals Career Training Opportunity

  • Dallas, TX (20 miles from Ferris, TX)
  • 9 hours ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 9 hours ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

Remote Member Service Representative - Part Time

  • Dallas, TX (20 miles from Ferris, TX)
  • 11 hours ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 11 hours ago

The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Remote Work

Intake Customer Service Advocate

  • Dallas, TX (20 miles from Ferris, TX)
  • 11 hours ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 11 hours ago

Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...

Customer Service Representative

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

Customer Service Representative - Remote in CST Requisition Number: 2298307 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization that delivers...

Remote Work

Customer Service Representative

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

Job Summary Surya is looking for a customer service representative with a passion for creating loyal customers....

Senior Customer Service Representative - National Remote

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...

Remote Work

Member Service Representative

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the Dallas Area!! Position: Member Service Representative (working in the Account...

HYBRID Member Service Representative

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the Dallas, TX area!! Position: Member Service Representative (working in the Account...

Remote Customer Service Representative - part-time

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Remote Work

Bilingual Customer Services Representative

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

Overview The Bilingual Quality Assurance Coordinator serves as a vital link between clinicians and families, ensuring timely and appropriate resolution of concerns that impact patient care. Join...

Customer Service Rep(06608) - 1111 W. Ledbetter Drive,Suite 450

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Member Service Representative - Bilingual

  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 1 day ago

Company Description FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have...

Customer Care Specialist II - Regulatory Response

  • Dallas, TX (20 miles from Ferris, TX)
  • 2 days ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 2 days ago

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...

Senior Customer Advocate - Brokerage

  • Dallas, TX (20 miles from Ferris, TX)
  • 2 days ago
  • Dallas, TX (20 miles from Ferris, TX)
  • 2 days ago

Senior Customer Advocate - Brokerage The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver phone-based, world-class customer service. This job...

Demographic Data for Ferris, TX

Moving to Ferris, TX? Find some basic demographic data about Ferris, TX below.


Local
National
7,545
97
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Ferris, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ferris, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ferris, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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