Customer Service Representative Jobs in Edinburg, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 52 Jobs

Mission 03 Service - Customer Service Assistant - Part-Time

  • Mission, TX (17 miles from Edinburg, TX)
  • 1 day ago
  • Mission, TX (17 miles from Edinburg, TX)
  • 1 day ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service/Cashier

  • Weslaco, TX (12 miles from Edinburg, TX)
  • 2 days ago
  • Weslaco, TX (12 miles from Edinburg, TX)
  • 2 days ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Customer Service/OJT

  • Pharr, TX (9 miles from Edinburg, TX)
  • 6 days ago
  • Pharr, TX (9 miles from Edinburg, TX)
  • 6 days ago

Salary Not Available Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service/OJT (Suppressed) Occupation: Customer Service Representatives Location: Pharr, TX - 78577 Positions available...

McAllen 03 Service - Customer Service Assistant - Part-Time

  • McAllen, TX (7 miles from Edinburg, TX)
  • 7 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 7 days ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service Associate

  • Edinburg, TX
  • 10 days ago
  • Edinburg, TX
  • 10 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Automotive Customer Service Advisor

  • McAllen, TX (7 miles from Edinburg, TX)
  • 11 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 11 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Representative

  • Weslaco, TX (12 miles from Edinburg, TX)
  • 12 days ago
  • Weslaco, TX (12 miles from Edinburg, TX)
  • 12 days ago

Job Summary: As a Customer Service Representative (CSR) at Trucordia, you will play a crucial role in assisting clients with inquiries and issues, ensuring high levels of satisfaction and support related...

Customer Service Representative

  • McAllen, TX (7 miles from Edinburg, TX)
  • 13 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 13 days ago

For Inside Customer Service Representatives (Duties and Responsibilities): Manage of incoming call and customer service inquiries....

Customer Service Representative (CSR)

  • Mission, TX (17 miles from Edinburg, TX)
  • 13 days ago
  • Mission, TX (17 miles from Edinburg, TX)
  • 13 days ago

Between $14.00 and $17.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative (CSR) Frontier Cooling and Heating Occupation...

Customer Service Representative Intake Coordinator- McAllen, Texas

  • McAllen, TX (7 miles from Edinburg, TX)
  • 14 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 14 days ago

Opens a new window. : Customer Service Representative Perform office clerical tasks including data entry, form preparation, and document management....

Pre-License Customer Service Rep.-ONSITE MCALLEN

  • McAllen, TX (7 miles from Edinburg, TX)
  • 14 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 14 days ago

Join our team at Teleperformance-TPUSA Inc. as a Healthcare Customer Service Representative and assist members by handling inbound calls for general insurance enrollment information....

Healthcare Customer Service Representative-Onsite

  • McAllen, TX (7 miles from Edinburg, TX)
  • 15 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 15 days ago

Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Specialist - FT - Days - Billing & Collections

  • Edinburg, TX
  • 18 days ago
  • Edinburg, TX
  • 18 days ago

DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: Promotes and implement excellent customer service to DHR patients and family members. Address customer questions & concerns...

Customer Service Representative

  • McAllen, TX (7 miles from Edinburg, TX)
  • 22 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 22 days ago

Salary Not Available Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative TEMPS PLUS LLC Occupation: Customer Service Representatives Location: MCALLEN, TX - 78504...

Customer Account Representative

  • Pharr, TX (9 miles from Edinburg, TX)
  • 22 days ago
  • Pharr, TX (9 miles from Edinburg, TX)
  • 22 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Demographic Data for Edinburg, TX

Moving to Edinburg, TX? Find some basic demographic data about Edinburg, TX below.


Local
National
170,888
1,940
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Edinburg, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Edinburg, TX offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Edinburg, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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