Customer Service Representative Jobs in Duncanville, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 496 Jobs

Customer Service Branch Associate - Automotive Finishes

Dallas, TX (11 miles from Duncanville, TX)
5 days ago

Dallas, TX (11 miles from Duncanville, TX)
5 days ago

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...

Customer Service Sales Representative

Fort Worth, TX (23 miles from Duncanville, TX)
2 days ago

Fort Worth, TX (23 miles from Duncanville, TX)
2 days ago

6174 - Alliance - 2801 Citadel Spring Drive, Fort Worth, Texas, 76177 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Representative

Dallas, TX (11 miles from Duncanville, TX)
1 day ago

Dallas, TX (11 miles from Duncanville, TX)
1 day ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Representative

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...

Inbound Customer Care Agent

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...

Customer Service Agent (Mid-Shift)

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...

Customer Service Agent (Weekend)

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

Dallas, TX (11 miles from Duncanville, TX)
8 days ago

LOCATION: Dallas, TX JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...

Full-Time Customer Service Representative

Dallas, TX (11 miles from Duncanville, TX)
30+ days ago

Dallas, TX (11 miles from Duncanville, TX)
30+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Representative (Hiring Immediately)

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...

Customer Service Openings Hiring Immediately

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...

Customer Service Representative (Nights)

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...

Full-Time Customer Care Agent

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

Dallas, TX (11 miles from Duncanville, TX)
45+ days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...

Customer Service Rep

Farmers Branch, TX (18 miles from Duncanville, TX)
1 hour ago

Farmers Branch, TX (18 miles from Duncanville, TX)
1 hour ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Work from Home: Customer Service Representative (Healthcare)

Dallas, TX (11 miles from Duncanville, TX)
2 hours ago

Dallas, TX (11 miles from Duncanville, TX)
2 hours ago

Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....

Remote Work

Customer Service Representative

Midlothian, TX (15 miles from Duncanville, TX)
3 hours ago

Midlothian, TX (15 miles from Duncanville, TX)
3 hours ago

Were hiring enthusiastic Customer Service Representatives in Midlothian, TX for a growing furniture retailer!...

View all 496 jobs

Demographic Data for Duncanville, TX

Moving to Duncanville, TX? Find some basic demographic data about Duncanville, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Duncanville, TX

Local

National

Total Population

40,679

Number of Businesses

773

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Duncanville, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Duncanville, TX offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Duncanville, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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