Customer Service Representative Jobs in Decatur, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 34 Jobs

Customer Account Representative

  • Denton, TX (21 miles from Decatur, TX)
  • 14 hours ago
  • Denton, TX (21 miles from Decatur, TX)
  • 14 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service

  • Denton, TX (21 miles from Decatur, TX)
  • 1 day ago
  • Denton, TX (21 miles from Decatur, TX)
  • 1 day ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

Retail Customer Service

  • Denton, TX (21 miles from Decatur, TX)
  • 2 days ago
  • Denton, TX (21 miles from Decatur, TX)
  • 2 days ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Rep(09265) - 551 N Stemmons Freeway

  • Sanger, TX (18 miles from Decatur, TX)
  • 4 days ago
  • Sanger, TX (18 miles from Decatur, TX)
  • 4 days ago

Company Description Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the...

Customer Service Rep(09256) - 2484 Avondale-Haslet Rd

  • Haslet, TX (22 miles from Decatur, TX)
  • 4 days ago
  • Haslet, TX (22 miles from Decatur, TX)
  • 4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service/Cashier

  • Justin, TX (17 miles from Decatur, TX)
  • 4 days ago
  • Justin, TX (17 miles from Decatur, TX)
  • 4 days ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Customer Service Rep(09414) - 1109 E McCart

  • Krum, TX (13 miles from Decatur, TX)
  • 5 days ago
  • Krum, TX (13 miles from Decatur, TX)
  • 5 days ago

Company Description Amazing workplace with quick advancement opportunities Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to...

Customer Service Clerk -Part Time

  • Justin, TX (17 miles from Decatur, TX)
  • 7 days ago
  • Justin, TX (17 miles from Decatur, TX)
  • 7 days ago

Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....

Customer Service Associate - Temporary

  • Denton, TX (21 miles from Decatur, TX)
  • 8 days ago
  • Denton, TX (21 miles from Decatur, TX)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Advisor

  • Argyle, TX (23 miles from Decatur, TX)
  • 10 days ago
  • Argyle, TX (23 miles from Decatur, TX)
  • 10 days ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Customer Support Specialist - Bilingual

  • Argyle, TX (23 miles from Decatur, TX)
  • 11 days ago
  • Argyle, TX (23 miles from Decatur, TX)
  • 11 days ago

Bilingual Customer Support Specialist Pay from $25 to $29 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Customer Service is the...

Retail Customer Service Cashier

  • Bridgeport, TX (18 miles from Decatur, TX)
  • 15 days ago
  • Bridgeport, TX (18 miles from Decatur, TX)
  • 15 days ago

Req ID: 459818 Address: 2300 US HWY 380 Bridgeport, TX, 76426 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service - Bank

  • Denton, TX (21 miles from Decatur, TX)
  • 17 days ago
  • Denton, TX (21 miles from Decatur, TX)
  • 17 days ago

Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

Customer Support Specialist

  • Argyle, TX (23 miles from Decatur, TX)
  • 19 days ago
  • Argyle, TX (23 miles from Decatur, TX)
  • 19 days ago

Customer Support Specialist Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261...

Customer Service Rep(06937) - 709 Sunset St

  • Denton, TX (21 miles from Decatur, TX)
  • 19 days ago
  • Denton, TX (21 miles from Decatur, TX)
  • 19 days ago

We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....

Demographic Data for Decatur, TX

Moving to Decatur, TX? Find some basic demographic data about Decatur, TX below.


Local
National
18,755
606
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Decatur, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Decatur, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Decatur, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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