Customer Service Representative Jobs in Decatur, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Morning Shift
- Denton, TX (21 miles from Decatur, TX)
- 11 hours ago
- Denton, TX (21 miles from Decatur, TX)
- 11 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Account Representative
- Denton, TX (21 miles from Decatur, TX)
- 1 day ago
- Denton, TX (21 miles from Decatur, TX)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Denton, TX (21 miles from Decatur, TX)
- 3 days ago
- Denton, TX (21 miles from Decatur, TX)
- 3 days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
- Denton, TX (21 miles from Decatur, TX)
- 4 days ago
- Denton, TX (21 miles from Decatur, TX)
- 4 days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Rep(09265) - 551 N Stemmons Freeway
- Sanger, TX (18 miles from Decatur, TX)
- 5 days ago
- Sanger, TX (18 miles from Decatur, TX)
- 5 days ago
Company Description Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the...
Customer Service Rep(09256) - 2484 Avondale-Haslet Rd
- Haslet, TX (22 miles from Decatur, TX)
- 5 days ago
- Haslet, TX (22 miles from Decatur, TX)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Justin, TX (17 miles from Decatur, TX)
- 5 days ago
- Justin, TX (17 miles from Decatur, TX)
- 5 days ago
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Customer Service Rep(09414) - 1109 E McCart
- Krum, TX (13 miles from Decatur, TX)
- 6 days ago
- Krum, TX (13 miles from Decatur, TX)
- 6 days ago
Company Description Amazing workplace with quick advancement opportunities Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to...
Customer Service Clerk -Part Time
- Justin, TX (17 miles from Decatur, TX)
- 8 days ago
- Justin, TX (17 miles from Decatur, TX)
- 8 days ago
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
Customer Service Associate - Temporary
- Denton, TX (21 miles from Decatur, TX)
- 9 days ago
- Denton, TX (21 miles from Decatur, TX)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Argyle, TX (23 miles from Decatur, TX)
- 11 days ago
- Argyle, TX (23 miles from Decatur, TX)
- 11 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Support Specialist - Bilingual
- Argyle, TX (23 miles from Decatur, TX)
- 13 days ago
- Argyle, TX (23 miles from Decatur, TX)
- 13 days ago
Bilingual Customer Support Specialist Pay from $25 to $29 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Customer Service is the...
Retail Customer Service Cashier
- Bridgeport, TX (18 miles from Decatur, TX)
- 16 days ago
- Bridgeport, TX (18 miles from Decatur, TX)
- 16 days ago
Req ID: 459818 Address: 2300 US HWY 380 Bridgeport, TX, 76426 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Argyle, TX (23 miles from Decatur, TX)
- 21 days ago
- Argyle, TX (23 miles from Decatur, TX)
- 21 days ago
Customer Support Specialist Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261...
Customer Service Rep(06937) - 709 Sunset St
- Denton, TX (21 miles from Decatur, TX)
- 21 days ago
- Denton, TX (21 miles from Decatur, TX)
- 21 days ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Demographic Data for Decatur, TX
Moving to Decatur, TX? Find some basic demographic data about Decatur, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Decatur, TX
Highest Education Level
Customer Service Representatives in Decatur, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »