Customer Service Representative Jobs in Cypress, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 267 Jobs

Customer Service Representative - PT

  • Houston, TX (24 miles from Cypress, TX)
  • 90+ days ago
  • Houston, TX (24 miles from Cypress, TX)
  • 90+ days ago

$17.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago
  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Associate

  • Houston, TX (24 miles from Cypress, TX)
  • moments ago
  • Houston, TX (24 miles from Cypress, TX)
  • moments ago

Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...

Customer Service/Warehouse Associate - CT

  • Houston, TX (24 miles from Cypress, TX)
  • 1 hour ago
  • Houston, TX (24 miles from Cypress, TX)
  • 1 hour ago

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...

Front Desk Customer Service Representative

  • Katy, TX (9 miles from Cypress, TX)
  • 7 hours ago
  • Katy, TX (9 miles from Cypress, TX)
  • 7 hours ago

This company is looking for PREMIER candidates to fill their open position of Front Desk CSR. We are partnered in helping a growing and well-established commercial restoration company find...

Customer Service Representative

  • Houston, TX (24 miles from Cypress, TX)
  • 14 hours ago
  • Houston, TX (24 miles from Cypress, TX)
  • 14 hours ago

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them...

Front Desk Customer Service Rep

  • Brookshire, TX (20 miles from Cypress, TX)
  • 17 hours ago
  • Brookshire, TX (20 miles from Cypress, TX)
  • 17 hours ago

This company is looking for PREMIER candidates to fill their open position of Front Desk CSR. We are partnered in helping a growing and well-established commercial restoration company find...

Customer Service Representative

  • Houston, TX (24 miles from Cypress, TX)
  • 17 hours ago
  • Houston, TX (24 miles from Cypress, TX)
  • 17 hours ago

Dal-Tile is seeking a Customer Service Representative who ensures effective and efficient coordination between the company and its customers with a high level of service and support....

Customer Service Rep I

  • Houston, TX (24 miles from Cypress, TX)
  • 18 hours ago
  • Houston, TX (24 miles from Cypress, TX)
  • 18 hours ago

Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information....

Inside Sales/Customer Service Specialist

  • Houston, TX (24 miles from Cypress, TX)
  • 22 hours ago
  • Houston, TX (24 miles from Cypress, TX)
  • 22 hours ago

Inside Sales/Customer Service Specialist Category:Professional Location:Houston, TX 77032 Pay:$40,000.00 Annually Posted:3 days ago Status:Open Description Inside Sales/Customer Service Specialist...

Customer Service Rep(06748) - 7901 Research Forest Dr., 300

  • The Woodlands, TX (17 miles from Cypress, TX)
  • 23 hours ago
  • The Woodlands, TX (17 miles from Cypress, TX)
  • 23 hours ago

Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service Rep(06644) - 4319 Kingwood Drive

  • Houston, TX (24 miles from Cypress, TX)
  • 23 hours ago
  • Houston, TX (24 miles from Cypress, TX)
  • 23 hours ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders.. Clean equipment and facility...

Houston 26 - 2300 N Shepherd Dr - Drug - Customer Service Rep - Part-Time

  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago
  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

Customer Service Rep(09292) - 3555 Rayford Rd.

  • Spring, TX (20 miles from Cypress, TX)
  • 1 day ago
  • Spring, TX (20 miles from Cypress, TX)
  • 1 day ago

Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service Rep(06681) - 7270 Antoine

  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago
  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Demographic Data for Cypress, TX

Moving to Cypress, TX? Find some basic demographic data about Cypress, TX below.


Local
National
200,839
3,635
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Cypress, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cypress, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cypress, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »