Customer Service Representative Jobs in Coppell, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 610 Jobs

Customer Service Ambassador

Irving, TX (10 miles from Coppell, TX)
6 hours ago

Irving, TX (10 miles from Coppell, TX)
6 hours ago

Store - LA-UPLAND, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Seasonal cashier and customer service team member

Irving, TX (10 miles from Coppell, TX)
6 hours ago

Irving, TX (10 miles from Coppell, TX)
6 hours ago

Store - HART-BERLIN, CTDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Airport Customer Service Agent (Delta) - DAL

Dallas, TX (15 miles from Coppell, TX)
7 hours ago

Dallas, TX (15 miles from Coppell, TX)
7 hours ago

General information Job Title Airport Customer Service Agent (Delta) - DAL Date Wednesday, August 20, 2025 Entity Unifi Aviation, LLC State Texas City Dallas Base Pay Rate: $ 15.15 Full/Part Time...

Evening Customer Service Return Agent - DAL Airport

Dallas, TX (15 miles from Coppell, TX)
7 hours ago

Dallas, TX (15 miles from Coppell, TX)
7 hours ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Customer Service Lab Rep - Specimen Processor

Euless, TX (8 miles from Coppell, TX)
8 hours ago

Euless, TX (8 miles from Coppell, TX)
8 hours ago

Customer Service Lab Representative - Specimen Processor Work location: Texas Health Physicians Group- 251 Westpark Way, Suite 212 Euless, TX 76040 Work Hours: Full Time - Nights, 40 hours, Monday...

Customer Service Representative

Irving, TX (10 miles from Coppell, TX)
8 hours ago

Irving, TX (10 miles from Coppell, TX)
8 hours ago

We're hiring Customer Service Representatives! Our client is looking for talented and motivated individuals to join their dynamic team as Customer Service Representatives. Dont waitapply today!...

Customer Service Representative

Dallas, TX (15 miles from Coppell, TX)
8 hours ago

Dallas, TX (15 miles from Coppell, TX)
8 hours ago

center experience is preferred, but not required Proficiency in Microsoft Office, email, email scheduling tools, internet, and internet-based applications Excellent time management skills, ability...

Temporary Outbound Customer Care Specialist

Dallas, TX (15 miles from Coppell, TX)
8 hours ago

Dallas, TX (15 miles from Coppell, TX)
8 hours ago

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome todays biggest health challenges and accelerate this...

Remote Work

Senior Customer Advocate - Brokerage

Frisco, TX (17 miles from Coppell, TX)
10 hours ago

Frisco, TX (17 miles from Coppell, TX)
10 hours ago

SENIOR CUSTOMER ADVOCATE - BROKERAGE Type: Full Time Location(s): Frisco, TX 75034, United States Salary: Base Pay Range: $26.54/Hr - $35.10/Hr Job Posting End Date: 2025-08-22-07:00 Job ID:...

Daytime Customer Service Greeter - DFW Airport

DFW Airport, TX (5 miles from Coppell, TX)
11 hours ago

DFW Airport, TX (5 miles from Coppell, TX)
11 hours ago

Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Greeter at the Dallas Fort Worth Airport (DFW). This position offers a starting pay $17 /...

Customer Service Representative - NorthPark Center

Dallas, TX (15 miles from Coppell, TX)
13 hours ago

Dallas, TX (15 miles from Coppell, TX)
13 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Associate - Lunch/Afternoon Shift

Frisco, TX (17 miles from Coppell, TX)
13 hours ago

Frisco, TX (17 miles from Coppell, TX)
13 hours ago

Starting hiring pay at: 12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Retail Customer Service Specialist

Euless, TX (8 miles from Coppell, TX)
15 hours ago

Euless, TX (8 miles from Coppell, TX)
15 hours ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Retail Customer Service Team Member - Temporary

Irving, TX (10 miles from Coppell, TX)
15 hours ago

Irving, TX (10 miles from Coppell, TX)
15 hours ago

Store - WAYNESBORO, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Cashier, Customer Service Team Member - Seasonal position

Irving, TX (10 miles from Coppell, TX)
15 hours ago

Irving, TX (10 miles from Coppell, TX)
15 hours ago

Store - DC-CHEVY CHASE, DCDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

View all 610 jobs

Demographic Data for Coppell, TX

Moving to Coppell, TX? Find some basic demographic data about Coppell, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Coppell, TX

Local

National

Total Population

44,897

Number of Businesses

1,619

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Coppell, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Coppell, TX offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Coppell, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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