Customer Service Representative Jobs in Coppell, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (15 miles from Coppell, TX)
- 4 days ago
- Liberty Mutual Insurance
- Plano, TX (15 miles from Coppell, TX)
- 4 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Customer Service Representative - PT
- DFW Airport, TX (5 miles from Coppell, TX)
- 13 days ago
- DFW Airport, TX (5 miles from Coppell, TX)
- 13 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- Dallas, TX (15 miles from Coppell, TX)
- 15 days ago
- Dallas, TX (15 miles from Coppell, TX)
- 15 days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
Customer Service Agent (Weekend)
- Dallas, TX (15 miles from Coppell, TX)
- 15 days ago
- Dallas, TX (15 miles from Coppell, TX)
- 15 days ago
LOCATION: Dallas, TX JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
- Dallas, TX (15 miles from Coppell, TX)
- 90+ days ago
- Dallas, TX (15 miles from Coppell, TX)
- 90+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...
Full-Time Customer Service Representative
- Dallas, TX (15 miles from Coppell, TX)
- 90+ days ago
- Dallas, TX (15 miles from Coppell, TX)
- 90+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Team Member - Full-Time
- Irving, TX (10 miles from Coppell, TX)
- 1 hour ago
- Irving, TX (10 miles from Coppell, TX)
- 1 hour ago
Store - CAL-SIGNAL HILL, ABDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Support Specialist (Customer Support Management)
- Dallas, TX (15 miles from Coppell, TX)
- 2 hours ago
- Dallas, TX (15 miles from Coppell, TX)
- 2 hours ago
Customer Support Specialist (Customer Support Management) Company: The Boeing Company Boeing Global Services (BGS) is looking for a Customer Support Specialist (Customer Support Management) (Level...
Customer Service Associate - Temporary
- Mesquite, TX (24 miles from Coppell, TX)
- 2 hours ago
- Mesquite, TX (24 miles from Coppell, TX)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Mesquite, TX (24 miles from Coppell, TX)
- 2 hours ago
- Mesquite, TX (24 miles from Coppell, TX)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Intake Customer Service Advocate
- Dallas, TX (15 miles from Coppell, TX)
- 6 hours ago
- Dallas, TX (15 miles from Coppell, TX)
- 6 hours ago
Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...
Customer Service Representative
- Dallas, TX (15 miles from Coppell, TX)
- 10 hours ago
- Dallas, TX (15 miles from Coppell, TX)
- 10 hours ago
Express Employment is looking for a customer service representative for a local packaging company here in the Duncanville area....
Part Time - Outlet Customer Service Associate - Flexible
- Irving, TX (10 miles from Coppell, TX)
- 13 hours ago
- Irving, TX (10 miles from Coppell, TX)
- 13 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Customer Service Team Member-99
- Irving, TX (10 miles from Coppell, TX)
- 13 hours ago
- Irving, TX (10 miles from Coppell, TX)
- 13 hours ago
Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Rep(06900) - 515 N. Galloway Ave.
- Mesquite, TX (24 miles from Coppell, TX)
- 14 hours ago
- Mesquite, TX (24 miles from Coppell, TX)
- 14 hours ago
Company Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...
Demographic Data for Coppell, TX
Moving to Coppell, TX? Find some basic demographic data about Coppell, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Coppell, TX
Highest Education Level
Customer Service Representatives in Coppell, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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