Customer Service Representative Jobs in Converse, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Universal City, TX (5 miles from Converse, TX)
- 21 hours ago
- Universal City, TX (5 miles from Converse, TX)
- 21 hours ago
Team Member (Customer Service) Responsibilities: Make and prepare guest orders with accuracy and efficiency Provide a top-notch guest experience that includes friendly interactions, hot & fresh...
New Braunfels 02 Service - Customer Service Assistant - Part-Time
- New Braunfels, TX (19 miles from Converse, TX)
- 1 day ago
- New Braunfels, TX (19 miles from Converse, TX)
- 1 day ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Customer Service Representative - Flooring Services
- San Antonio, TX (15 miles from Converse, TX)
- 2 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 2 days ago
Learn More PI274397301 a job alert for this search Customer Service Representative San Antonio, Texas, United States, 78247...
Summit Branch Member Service Representative - Part Time
- San Antonio, TX (15 miles from Converse, TX)
- 2 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 2 days ago
Job Description and Requirements The RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Summit branch location starting at $20.00/hour! Bilingual in...
TOC CUSTOMER SERVICE ASSOCIATE- Sun. - Wed. / 9am-8pm/ Full Time
- San Antonio, TX (15 miles from Converse, TX)
- 2 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 2 days ago
Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...
Customer Service Representative 1365 (Bilingual)
- San Antonio, TX (15 miles from Converse, TX)
- 3 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 3 days ago
As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring...
Overnight Customer Service Representative
- San Antonio, TX (15 miles from Converse, TX)
- 3 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 3 days ago
Store 2741024: 2151 SW 36th St, San Antonio, Texas 78237 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Windcrest, TX (5 miles from Converse, TX)
- 3 days ago
- Windcrest, TX (5 miles from Converse, TX)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual English and Spanish Senior Customer Service Representative - San Antonio, TX
- San Antonio, TX (15 miles from Converse, TX)
- 3 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 3 days ago
As a Bilingual English/Spanish Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day, always remembering that there is...
Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English)
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative (Bilingual Spanish/English) in Consumer Lending....
Customer Service Representative (Local San Antonio, TX)
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be...
Customer Service Representative II
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
center experience (40 calls a day on average per rep) in a technical troubleshooting helpdesk role....
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
RESUME MUST BE ATTACHED TO BE CONSIDERED The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in...
Customer Service Representative
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
- San Antonio, TX (15 miles from Converse, TX)
- 4 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Associate - Temporary
- New Braunfels, TX (19 miles from Converse, TX)
- 4 days ago
- New Braunfels, TX (19 miles from Converse, TX)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Converse, TX
Moving to Converse, TX? Find some basic demographic data about Converse, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Converse, TX
Highest Education Level
Customer Service Representatives in Converse, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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