Customer Service Representative Jobs in Cleveland, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, Full or Part Time
- Patton Village, TX (17 miles from Cleveland, TX)
- 15 days ago
- Patton Village, TX (17 miles from Cleveland, TX)
- 15 days ago
Store 2741905: 23543 Hwy 242, Patton Village, Texas 77357 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(09276) - 11511 FM 1960 Rd E Suite 100
- Huffman, TX (19 miles from Cleveland, TX)
- 25 days ago
- Huffman, TX (19 miles from Cleveland, TX)
- 25 days ago
Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Req ID: 459395 Address: 107 FM 2025 Cleveland, TX, 77328 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative....
Retail Customer Service Cashier
- Cleveland, TX (18 miles from Cleveland, TX)
- 60+ days ago
- Cleveland, TX (18 miles from Cleveland, TX)
- 60+ days ago
Req ID: 459395 Address: 107 FM 2025 Cleveland, TX, 77328 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
LP Customer Service Associate I
- New Caney, TX (19 miles from Cleveland, TX)
- 90+ days ago
- New Caney, TX (19 miles from Cleveland, TX)
- 90+ days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(09249) - 101 E Highway 90
- Dayton, TX (16 miles from Cleveland, TX)
- 90+ days ago
- Dayton, TX (16 miles from Cleveland, TX)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Representative
- Huffman, TX (19 miles from Cleveland, TX)
- 90+ days ago
- Huffman, TX (19 miles from Cleveland, TX)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Part Time Customer Service/Lot Attendant
- Huffman, TX (19 miles from Cleveland, TX)
- 90+ days ago
- Huffman, TX (19 miles from Cleveland, TX)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cleveland, TX
Moving to Cleveland, TX? Find some basic demographic data about Cleveland, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cleveland, TX
Highest Education Level
Customer Service Representatives in Cleveland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »