Customer Service Representative Jobs in Brownsville, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Customer Experience Representative - Brownsville South Padre Island Airport

  • Harlingen, TX (20 miles from Brownsville, TX)
  • 1 day ago
  • Harlingen, TX (20 miles from Brownsville, TX)
  • 1 day ago

This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Bilingual Customer Account Representative

  • Brownsville, TX
  • 2 days ago
  • Brownsville, TX
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service/Cashier

  • Brownsville, TX
  • 2 days ago
  • Brownsville, TX
  • 2 days ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

CLUB Customer Service Outfitter-PT

  • Harlingen, TX (20 miles from Brownsville, TX)
  • 2 days ago
  • Harlingen, TX (20 miles from Brownsville, TX)
  • 2 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Call Center Sales & Customer Service Representative

  • Harlingen, TX (20 miles from Brownsville, TX)
  • 2 days ago
  • Harlingen, TX (20 miles from Brownsville, TX)
  • 2 days ago

OVERVIEW Are you a go-getter with a passion making things happen? Do you thrive in a fast-paced, high-energy environment where you efforts change directly into earnings? If so, we want YOU on our...

Bilingual Customer Service Specialist (Spanish)

  • Brownsville, TX
  • 3 days ago
  • Brownsville, TX
  • 3 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate

  • Port Isabel, TX (16 miles from Brownsville, TX)
  • 3 days ago
  • Port Isabel, TX (16 miles from Brownsville, TX)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Cashier

  • Brownsville, TX (6 miles from Brownsville, TX)
  • 10 days ago
  • Brownsville, TX (6 miles from Brownsville, TX)
  • 10 days ago

Req ID: 459592 Address: 3400 Nafta Parkway Brownsville, TX, 78526 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Account Representative

  • Harlingen, TX (20 miles from Brownsville, TX)
  • 11 days ago
  • Harlingen, TX (20 miles from Brownsville, TX)
  • 11 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Remote Customer Service Advocate

  • Brownsville, TX
  • 17 days ago
  • Brownsville, TX
  • 17 days ago

Brownsville, TX, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other...

Remote Work

Retail Customer Service Associate

  • Brownsville, TX
  • 17 days ago
  • Brownsville, TX
  • 17 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Clerk

  • Brownsville, TX
  • 21 days ago
  • Brownsville, TX
  • 21 days ago

Salary Confidential Position range in Cameron County $26k - $38k Per Year Customer Service Clerk Ancira Family Dental Occupation: Customer Service Representatives Location: Brownsville, TX - 78526 Positions...

Biller/Customer Service

  • Brownsville, TX
  • 22 days ago
  • Brownsville, TX
  • 22 days ago

Between $9.00 and $10.50 Per Hour DOE (Depends on Experience) Position range in Cameron County $11.58 - $16.33 Per hour BILLER/CUSTOMER SERVICE ESCOBEDO DME Occupation: Medical Secretaries and...

Customer Service / Lot Attendant

  • Harlingen, TX (20 miles from Brownsville, TX)
  • 22 days ago
  • Harlingen, TX (20 miles from Brownsville, TX)
  • 22 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service

  • San Benito, TX (10 miles from Brownsville, TX)
  • 24 days ago
  • San Benito, TX (10 miles from Brownsville, TX)
  • 24 days ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Demographic Data for Brownsville, TX

Moving to Brownsville, TX? Find some basic demographic data about Brownsville, TX below.


Local
National
208,821
3,208
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Brownsville, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Brownsville, TX offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Brownsville, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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