Customer Service Representative Jobs in Brownsville, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Harlingen, TX (20 miles from Brownsville, TX)
- 9 hours ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 9 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Engineer (System Administrator) (ESOM)
- Harlingen, TX (20 miles from Brownsville, TX)
- 2 days ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 2 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Customer Service Representative
- Port Isabel, TX (16 miles from Brownsville, TX)
- 3 days ago
- Port Isabel, TX (16 miles from Brownsville, TX)
- 3 days ago
Join our Team in Port Isabel! Looking for a fun, fast-paced job with room to grow? We're hiring a Customer Service & Sales Associate to help customers find the perfect lighting products and make...
Customer Service Representative, Full or Part Time
- Brownsville, TX
- 3 days ago
- Brownsville, TX
- 3 days ago
Store 2741512: 3324 International Blvd, Brownsville, Texas 78521 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Harlingen, TX (20 miles from Brownsville, TX)
- 5 days ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 5 days ago
Immediate opening for a Full-time customer service / sales representative. Applicant must be bilingual and have at least 3 years of experience in an office setting. Please come in person to apply...
Customer Service Rep(06893) - 795 W Business Hwy 77
- San Benito, TX (10 miles from Brownsville, TX)
- 5 days ago
- San Benito, TX (10 miles from Brownsville, TX)
- 5 days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
Customer Service Rep(06566) - 702 N Main St
- La Feria, TX (23 miles from Brownsville, TX)
- 6 days ago
- La Feria, TX (23 miles from Brownsville, TX)
- 6 days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Customer Service Rep(06773)- 943 N Expy Ste 23-34, Brownsville, TX
- Brownsville, TX
- 7 days ago
- Brownsville, TX
- 7 days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
Customer Service Rep(06780) - 713 N. 77 Sunshine Strip
- Harlingen, TX (20 miles from Brownsville, TX)
- 7 days ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 7 days ago
Company Description We have great people. Job Description Must be 16 years of age or older. Must have good communication skills and be able to communicate verbally with customers and co-workers to...
Airport Agent - Ramp and Customer Service
- Harlingen, TX (20 miles from Brownsville, TX)
- 13 days ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 13 days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at Idaho Falls Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
Customer Service Representative (CSR)
- Harlingen, TX (20 miles from Brownsville, TX)
- 16 days ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 16 days ago
Position Overview: We're looking for a friendly, detail-oriented Customer Service Representative to assist members with questions about health plans, claims, and benefits....
What can you expect in a Retail Customer Service Representative Role with TaskUs?...
Remote WorkAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow...
Remote WorkCustomer Service Representative....
Demographic Data for Brownsville, TX
Moving to Brownsville, TX? Find some basic demographic data about Brownsville, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brownsville, TX
Highest Education Level
Customer Service Representatives in Brownsville, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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