Customer Service Representative Jobs in Amarillo, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representatives possess the work ethic to go above and beyond and are self-motivated, innovative, and willing to take on a challenge....
Preferred Skills: Nice if you have, not mandatory Call Center experience Banking The minimum amount of relevant work experience required to successfully perform the job is at least one (1) year....
GENERAL DESCRIPTION OF POSITION The Customer Service Representative I (CSR) is responsible for retaining existing relationships and establishing new deposit accounts in accordance with branch goals....
Overview Come and work for Envoy Air, an American Airlines Group Company, at Amarillo International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing...
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed...
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed...
Express Employment Professionals is currently hiring Customer Service Representatives for a growing company in Amarillo!...
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Retail Customer Service Cashier
- Amarillo, TX (1 mile from Amarillo, TX)
- 10 days ago
- Amarillo, TX (1 mile from Amarillo, TX)
- 10 days ago
Req ID: 458880 Address: 6930 I-40 E. Amarillo, TX, 79120 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Airport Customer Service Agent Amarillo, TX, USA Req #301 Thursday, December 5, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
The Customer Service Representative (CSR) (Float) involves floating or traveling to different branch locations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
6176 - Amarillo - 5000 South Soncy Road, Amarillo, Texas, 79119 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Demographic Data for Amarillo, TX
Moving to Amarillo, TX? Find some basic demographic data about Amarillo, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Amarillo, TX
Highest Education Level
Customer Service Representatives in Amarillo, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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