Customer Service Representative Jobs in Amarillo, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative I
- Canyon, TX (21 miles from Amarillo, TX)
- 16 hours ago
- Canyon, TX (21 miles from Amarillo, TX)
- 16 hours ago
GENERAL DESCRIPTION OF POSITION The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Call center experience is preferred. Bilingual in English and Spanish (read, write, speak) preferred. Able and willing to work on-site, in-person at the Valero Amarillo location, required....
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Specialist - Registrar (9:00 am - 1:00 pm)
- Amarillo, TX
- 14 days ago
- Amarillo, TX
- 14 days ago
Customer Service Specialist - Registrar (9:00 am - 1:00 pm) Salary $16.92 - $25.38 Hourly Location Amarillo, TX Job Type Part-Time Job Number 202400462 Division Enrollment Services Department...
Overview Come and work for Envoy Air, an American Airlines Group Company, at Amarillo International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing...
Req ID: 458882 Address: 14701 I-40 W. Amarillo, TX, 79124 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Amarillo, TX TEST CENTER ADDRESS: 1616 S Kentucky Building...
Insurance Sales Representative - Customer Service
- Amarillo, TX
- 60+ days ago
- Amarillo, TX
- 60+ days ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Retail Customer Service Cashier
- Amarillo, TX (1 mile from Amarillo, TX)
- 60+ days ago
- Amarillo, TX (1 mile from Amarillo, TX)
- 60+ days ago
Req ID: 458880 Address: 6930 I-40 E. Amarillo, TX, 79120 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Amarillo, TX
Moving to Amarillo, TX? Find some basic demographic data about Amarillo, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Amarillo, TX
Highest Education Level
Customer Service Representatives in Amarillo, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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