Customer Service Representative Jobs in Abilene, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Starting hiring pay at: $ 12.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonApply Now Starting hiring pay : $ 12.50 As an important part of our team, Customer Service Associes impact all areas of the customer experience. As the name suggests, your main priority is to...
In PersonBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
In PersonCustomer Experience Representative - Abilene Airport
- National Car Alamo
- Abilene, TX
- 7 days ago
- Abilene, TX
- 7 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonCustomer Service Advisor Req #35804
- CWP ASSET CORP/Mister Carwash
- Abilene, TX
- 21 days ago
- Abilene, TX
- 21 days ago
$15.00 Per Hour DOE (Depends on Experience) Position range in Taylor County $10.02 - $16.54 Per hour Customer Service Advisor Req #35804 CWP ASSET CORP/Mister Carwash Occupation: Retail...
In PersonU-Box Customer Care Representative (CDL)
- U-Haul Co. of Texas
- Abilene, TX
- 25 days ago
- Abilene, TX
- 25 days ago
Location: 1010 University, Odessa, Texas 79764 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box...
In PersonPart-Time Ramp and Customer Service Agent
- ENVOY AIR INC.
- Abilene, TX
- 27 days ago
- Abilene, TX
- 27 days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at Abilene Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
In Person Part TimeBuild a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonRetail Store Customer Service Specialist
- Sherwin Williams
- Abilene, TX
- 30+ days ago
- Abilene, TX
- 30+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Representative - Recreation - PT
- City of Abilene
- Abilene, TX
- 90+ days ago
- Abilene, TX
- 90+ days ago
GENERAL DESCRIPTION Under general supervision this position is responsible for providing excellent customer service to members, guests, and program participants. This position serves as the first...
In Person Part TimeDemographic Data for Abilene, TX
Moving to Abilene, TX? Find some basic demographic data about Abilene, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Abilene, TX
Highest Education Level
Customer Service Representatives in Abilene, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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