Customer Service Representative Remote & Hybrid Only Jobs in Tennessee
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
HR Customer Service Rep High Volume Call Center
- HCA Healthcare
- Nashville, TN
- moments ago
- Nashville, TN
- moments ago
Current Scheduling needs: Tue-Sat, 10a-6:30p CST or Tue-Sat, 2:30p-11p CST Do you have the career opportunities as an HR Customer Service Representative you want with your current employer?...
RemoteCustomer Service Representative
- National HealthCare Corporation
- Knoxville, TN
- 1 day ago
- Knoxville, TN
- 1 day ago
Position : Customer Service Representative Pay : $20.00 / hr. - $25.00 / hr. - Depending on Experience Hospice accepts and directs requests for health care services....
RemoteREMOTE-Customer Service Representative
- Southeastrans
- Chattanooga, TN
- 3 days ago
- Chattanooga, TN
- 3 days ago
Applicants must have prior remote call center experience to be considered for this position.* SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional...
RemoteExperience and/or Education High School Diploma or GED Minimum of one (1) year of Call Center experience in banking, financial services, or goal-driven retail sales preferred Bilingual preferred Competencies...
RemoteUnited. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. All new thinkers are welcome. We are looking for candidates who want to develop,...
RemoteThis is a fast-paced position well suited for candidates with call center experience who are comfortable typing while speaking and working a fixed weekday schedule. Equipment is provided....
RemoteCustomer Service Representative - Loss Prevention.
- Ford
- Nashville, TN
- 8 days ago
- Nashville, TN
- 8 days ago
The primary focus of a Customer Service Representative is to build customer relationships and brand advocates by servicing customers with honesty, expertise, and care....
HybridWe are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteCustomer Service Representative Bilingual Spanish (remote)
- Central Research
- Hendersonville, TN
- 10 days ago
- Hendersonville, TN
- 10 days ago
collections totaling $7,500 or more Preferred Prior call center experience Associate or bachelors degree Technical & Availability Requirements Reliable high-speed internet connection (No WIFI, wired...
RemoteCustomer Service Specialist Apply Now Applied To save a job sign in or get started Job ID: 10234189 Posted today Back Nashville, TN, US Office High School or equivalent Full Time, Temporary 25.00...
HybridSummary The Customer Service Leader will serve as the liaison between internal/external organizations and for assigned customers, own the customer relationship and contribute to the overall...
RemoteCustomer Service Representative ( $16/hr Remote)
- Rentokil Initial
- Nashville, TN
- 13 days ago
- Nashville, TN
- 13 days ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
RemoteCustomer Service Representative (Remote)
- Rentokil Initial
- Nashville, TN
- 14 days ago
- Nashville, TN
- 14 days ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
RemoteRemote - Inbound Customer Service Specialist
- VXI Global Solutions, LLC
- TN
- 17 days ago
- TN
- 17 days ago
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer...
RemoteRemote Insurance Customer Service Representative (Unlicensed)
- MCI Careers
- TN
- 18 days ago
- TN
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteDemographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tennessee
Highest Education Level
Customer Service Representatives in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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