Customer Service Representative Jobs in Smyrna, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Franklin, TN (24 miles from Smyrna, TN)
- 13 days ago
- Franklin, TN (24 miles from Smyrna, TN)
- 13 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service/Warehouse Associate - CT
- Nashville, TN (20 miles from Smyrna, TN)
- moments ago
- Nashville, TN (20 miles from Smyrna, TN)
- moments ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
- Murfreesboro, TN (16 miles from Smyrna, TN)
- moments ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- moments ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Associate - Customer Service Center
- Franklin, TN (24 miles from Smyrna, TN)
- 1 hour ago
- Franklin, TN (24 miles from Smyrna, TN)
- 1 hour ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Store Customer Service Specialist
- Franklin, TN (24 miles from Smyrna, TN)
- 3 hours ago
- Franklin, TN (24 miles from Smyrna, TN)
- 3 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Franklin, TN (24 miles from Smyrna, TN)
- 16 hours ago
- Franklin, TN (24 miles from Smyrna, TN)
- 16 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Patient Registration
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 16 hours ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 16 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative I (Part-Time) - Hermitage
- Hermitage, TN (13 miles from Smyrna, TN)
- 19 hours ago
- Hermitage, TN (13 miles from Smyrna, TN)
- 19 hours ago
Customer Service Representative I (Part-time) - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against...
Customer Service Representative I - Hermitage
- Hermitage, TN (13 miles from Smyrna, TN)
- 19 hours ago
- Hermitage, TN (13 miles from Smyrna, TN)
- 19 hours ago
Customer Service Representative I - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss...
Customer Service/Warehouse Associate - CT
- Nashville, TN (17 miles from Smyrna, TN)
- 19 hours ago
- Nashville, TN (17 miles from Smyrna, TN)
- 19 hours ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 1 day ago
- Nashville, TN (20 miles from Smyrna, TN)
- 1 day ago
Customer Service Representative Category:Light Industrial Location:Nashville, TN 37217 Pay:$17.00 Hourly Posted:4 days ago Status:Open Description Customer Service Representative Join our client!...
Customer Account Representative
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 1 day ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Senior Client Service Associate
- Nashville, TN (20 miles from Smyrna, TN)
- 2 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 2 days ago
Senior Client Service Associate Nashville, TN, United States (Hybrid) BE THE FIRST TO APPLY JOB DESCRIPTION The senior client service associate is a critical part of the Mariner team, responsible...
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 3 days ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 3 days ago
Service Center Murfreesboro JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
Demographic Data for Smyrna, TN
Moving to Smyrna, TN? Find some basic demographic data about Smyrna, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smyrna, TN
Highest Education Level
Customer Service Representatives in Smyrna, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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