Customer Service Representative Jobs in Shelbyville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 1 hour ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 1 hour ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative - Patient Registration
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 17 hours ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 17 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Account Representative
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 1 day ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 2 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 2 days ago
At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 3 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 3 days ago
Service Center Murfreesboro JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
Customer Service Representative
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 3 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 3 days ago
Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair...
Customer Service Leader - 3671
- Tullahoma, TN (17 miles from Shelbyville, TN)
- 3 days ago
- Tullahoma, TN (17 miles from Shelbyville, TN)
- 3 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
- Fayetteville, TN (22 miles from Shelbyville, TN)
- 3 days ago
- Fayetteville, TN (22 miles from Shelbyville, TN)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Customer Service Representative I - Part-Time - Broad
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 3 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 3 days ago
Customer Service Representative I (Part-time) - Murfreesboro JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Guard against loss by ensuring safekeeping...
Customer Service Representative (Loan Consultant II)
- Tullahoma, TN (17 miles from Shelbyville, TN)
- 4 days ago
- Tullahoma, TN (17 miles from Shelbyville, TN)
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Pet Resort Customer Service Rep
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 4 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 4 days ago
Pet Resort Customer Service Rep Safari Pet Resort Murfreesboro, TN, USA 1 day ago Quick Job type Full-time Part-time Quick Job description Safari Pet Resort in Murfreesboro, TN is calling all...
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 4 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 4 days ago
Service Center Murfreesboro JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
Medical Equipment Customer Service Representative
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 5 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Lewisburg, TN (16 miles from Shelbyville, TN)
- 6 days ago
- Lewisburg, TN (16 miles from Shelbyville, TN)
- 6 days ago
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the...
Customer Service Representative (Loan Consultant II)
- Tullahoma, TN (17 miles from Shelbyville, TN)
- 7 days ago
- Tullahoma, TN (17 miles from Shelbyville, TN)
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Shelbyville, TN
Moving to Shelbyville, TN? Find some basic demographic data about Shelbyville, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shelbyville, TN
Highest Education Level
Customer Service Representatives in Shelbyville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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