Customer Service Representative Jobs in Sevierville, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 70 Jobs

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago

Your Opportunity: Customer Service Representative TitleMax Knoxville, TN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

In Person

Customer Service Representative (Loan Consultant I)

  • Lendmark
  • Alcoa, TN (21 miles from Sevierville, TN)
  • 1 hour ago
  • Alcoa, TN (21 miles from Sevierville, TN)
  • 1 hour ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

In Person

Customer Service Rep(06187) - 114 East Broadway Blvd

  • Domino's Pizza
  • Jefferson City, TN (23 miles from Sevierville, TN)
  • 6 hours ago
  • Jefferson City, TN (23 miles from Sevierville, TN)
  • 6 hours ago

Company Description Job Description Take customers orders Qualifications Additional Information

In Person

Sutherland - Customer Service Representative

  • NLP Dominos
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago

Sutherland - Customer Service Representative Location:Knoxville,TN Customer Service Representative - Where People Skills Meet Pizza Success!...

In Person

Part Time As Needed Patient Access Customer Service Representative

  • R1 RCM
  • Bryson City, NC (23 miles from Sevierville, TN)
  • 1 day ago
  • Bryson City, NC (23 miles from Sevierville, TN)
  • 1 day ago

As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....

In Person Part Time

Customer Service Representative - Patient Registration

  • R1 RCM
  • Bryson City, NC (23 miles from Sevierville, TN)
  • 1 day ago
  • Bryson City, NC (23 miles from Sevierville, TN)
  • 1 day ago

Location: Lifepoint Swain Community Hospital Shift Hours: Flexible Availability Monday Through Friday could work 4p-11p and must have weekend availability 7a-7p R1 is the leading provider of...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Strawberry Plains, TN (19 miles from Sevierville, TN)
  • 1 day ago
  • Strawberry Plains, TN (19 miles from Sevierville, TN)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Representative

  • National HealthCare Corporation
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago

Position : Customer Service Representative Pay : $20.00 / hr. - $25.00 / hr. - Depending on Experience Hospice accepts and directs requests for health care services....

Remote

Business (B2B) Customer Service Support Representative

  • Cellular Sales
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago

Cellular Sales B2B Service Support Representative Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, interactive, innovative, and...

In Person

Customer Service Representative - Tennova Primary Care - East Town

  • Tennova Medical Group - Greater Knoxville
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago

The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone...

In Person

Customer Service Representative/Receptionist

  • Town & Country Animal Hospital
  • New Market, TN (21 miles from Sevierville, TN)
  • 1 day ago
  • New Market, TN (21 miles from Sevierville, TN)
  • 1 day ago

Customer Service Representative Smiling face wanted for customer service representative at our progressive small animal hospital....

In Person

Client Services Representative

  • ODYSSEY BEHAVIORAL GROUP
  • Sevierville, TN
  • 5 days ago
  • Sevierville, TN
  • 5 days ago

Client Services Representative Sevierville, TN 37862 Apply Overview Level Experienced Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category Health Care...

In Person

Customer Care Representative Needed!

  • BrightStar Care
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 5 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 5 days ago

Position: Able to work as a Home Health Aide & office work as a Customer Service Representative Position Description: Personal Care & Support work in the field and Staffing & Recruiting work in the...

In Person

Customer Service

  • Taco Bell
  • Dandridge, TN (17 miles from Sevierville, TN)
  • 5 days ago
  • Dandridge, TN (17 miles from Sevierville, TN)
  • 5 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Customer Care Agent

  • VRC Companies
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 5 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 5 days ago

Apply Description Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...

In Person

Demographic Data for Sevierville, TN

Moving to Sevierville, TN? Find some basic demographic data about Sevierville, TN below.


Local
National
56,102
1,371
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Sevierville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sevierville, TN offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sevierville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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