Customer Service Representative Jobs in Murfreesboro, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs

Medical Equipment Customer Service Representative

  • Murfreesboro, TN
  • 1 day ago
  • Murfreesboro, TN
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 2 days ago
  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 2 days ago

The Customer Service Representative's primary responsibilities are tracking and inputting service calls and reporting completion details to the customer. The CSR will also handle various data...

Pharmacy Customer Service Associate

  • Murfreesboro, TN
  • 5 days ago
  • Murfreesboro, TN
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Cashier

  • Manchester, TN (23 miles from Murfreesboro, TN)
  • 10 days ago
  • Manchester, TN (23 miles from Murfreesboro, TN)
  • 10 days ago

Req ID: 459843 Address: 1165 AEDC Rd Manchester, TN, 37355 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Registrar

  • Murfreesboro, TN
  • 14 days ago
  • Murfreesboro, TN
  • 14 days ago

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...

Lead Customer Service Representative

  • Murfreesboro, TN
  • 16 days ago
  • Murfreesboro, TN
  • 16 days ago

Assist in training newly hired Customer Service Representative Referrals: During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners...

Customer Service Associate - Temporary

  • Murfreesboro, TN
  • 16 days ago
  • Murfreesboro, TN
  • 16 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Advisor- La Vergne, TN

  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 17 days ago
  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 17 days ago

Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to...

Remote Customer Support Agent - $32hr starting - Now interviewing

  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 18 days ago
  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 18 days ago

Remote Customer Support Agent - $32hr starting - Now interviewing compensation: Hourly + Commission Work From Home - No Cold Calling - Up to $45/Hour! Are you looking for a real work-from-home...

Remote Work

Customer Service Specialist

  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 18 days ago
  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 18 days ago

Customer Service Specialist La Vergne, TN, United States | req2826 Posted on: 3/26/2025 - Application Deadline: - Customer Service Specialist Composed of Chromalox, Durex Industries, Vulcanic, and...

Receptionist / Customer Service Representative

  • Murfreesboro, TN
  • 21 days ago
  • Murfreesboro, TN
  • 21 days ago

Position Overview: Supports and adds value to an efficient organization dedicated to quality care and exceptional service. Performs a variety of clerical and customer service work in providing...

Member Service Representative- Rutherford County TN.

  • Murfreesboro, TN
  • 21 days ago
  • Murfreesboro, TN
  • 21 days ago

Job Description: Job Description Summary Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to...

Retail Customer Service Specialist

  • Murfreesboro, TN
  • 26 days ago
  • Murfreesboro, TN
  • 26 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Representative

  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 30+ days ago
  • La Vergne, TN (21 miles from Murfreesboro, TN)
  • 30+ days ago

Store 4703695: 5183 Murfreesboro Rd, La Vergne, Tennessee 37086 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I - Broad Street Office

  • Murfreesboro, TN
  • 30+ days ago
  • Murfreesboro, TN
  • 30+ days ago

Customer Service Representative I - Broad Street Office Job Duties and Responsibilities : Performs the duties of paying and receiving teller Balancing cash drawer Maintain knowledge of new and existing...

Demographic Data for Murfreesboro, TN

Moving to Murfreesboro, TN? Find some basic demographic data about Murfreesboro, TN below.


Local
National
213,733
3,858
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Murfreesboro, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Murfreesboro, TN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Murfreesboro, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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