Customer Service Representative Jobs in Murfreesboro, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Store Customer Service Specialist (Multiple Locations)
- Shelbyville, TN (21 miles from Murfreesboro, TN)
- 1 day ago
- Shelbyville, TN (21 miles from Murfreesboro, TN)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Customer Service Specialist (Spanish) (Multiple Locations)
- Murfreesboro, TN
- 1 day ago
- Murfreesboro, TN
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service - Self Storage Manager
- Nolensville, TN (22 miles from Murfreesboro, TN)
- 2 days ago
- Nolensville, TN (22 miles from Murfreesboro, TN)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 4 days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 4 days ago
The Customer Service Representative I (CSR) is responsible for providing quality customer service to internal and external customers by answering incoming calls in a professional manner while building...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Store Customer Service Specialist
- Nolensville, TN (22 miles from Murfreesboro, TN)
- 5 days ago
- Nolensville, TN (22 miles from Murfreesboro, TN)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Christiana, TN (5 miles from Murfreesboro, TN)
- 5 days ago
- Christiana, TN (5 miles from Murfreesboro, TN)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Representative
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 5 days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 5 days ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
- Shelbyville, TN (21 miles from Murfreesboro, TN)
- 6 days ago
- Shelbyville, TN (21 miles from Murfreesboro, TN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 6 days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Smyrna, TN (16 miles from Murfreesboro, TN)
- 6 days ago
- Smyrna, TN (16 miles from Murfreesboro, TN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Murfreesboro, TN
Moving to Murfreesboro, TN? Find some basic demographic data about Murfreesboro, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Murfreesboro, TN
Highest Education Level
Customer Service Representatives in Murfreesboro, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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