Customer Service Representative Jobs in Morristown, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Forward Air
- Greeneville, TN (24 miles from Morristown, TN)
- 15 days ago
- Greeneville, TN (24 miles from Morristown, TN)
- 15 days ago
Position: Corporate Customer Service Representative Compensation: $17 per hour Schedule: Mandatory Flex Shift 8 hours, Monday-Friday 11:15am-8:15pm Job Description: The Corporate Customer Service Representative...
In PersonCustomer Service Representative/Receptionist
- Town & Country Animal Hospital
- New Market, TN (16 miles from Morristown, TN)
- 1 day ago
- New Market, TN (16 miles from Morristown, TN)
- 1 day ago
Customer Service Representative Smiling face wanted for customer service representative at our progressive small animal hospital....
In Person- Taco Bell
- Tazewell, TN (23 miles from Morristown, TN)
- 4 days ago
- Tazewell, TN (23 miles from Morristown, TN)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service - Afternoon and Evening
- Taco Bell
- White Pine, TN (7 miles from Morristown, TN)
- 4 days ago
- White Pine, TN (7 miles from Morristown, TN)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonNEEDED: Customer Service Representative (CSR) in Greeneville
- Bailey Heating, Air & Electrical
- Greeneville, TN (24 miles from Morristown, TN)
- 8 days ago
- Greeneville, TN (24 miles from Morristown, TN)
- 8 days ago
level: mid level job title: Customer Service Representative (CSR) Job Description Bring joy and comfort to our neighbors through expert craftsmanship and remarkable care....
In Person- Aston Carter
- Kodak, TN (23 miles from Morristown, TN)
- 11 days ago
- Kodak, TN (23 miles from Morristown, TN)
- 11 days ago
center experience preferred Familiarity with home services (HVAC, plumbing, electrical) is a plus Experience with scheduling software (ServiceTitan preferred) is a plus Comfortable handling both inbound...
In PersonCustomer Service Representative - Tennova Women's Care - Jefferson PRN
- Community Health Systems
- Morristown, TN
- 18 days ago
- Morristown, TN
- 18 days ago
As a Customer Service Representative, youll join a team and be a part of a culture that's dedicated to providing top quality care to our patients....
In PersonCustomer Service Representative - Tennova Womens Care - Jefferson
- Western Arizona Regional Medical Center
- Morristown, TN
- 18 days ago
- Morristown, TN
- 18 days ago
View More Jobs Customer Service Representative - Tennova Women's Care - Jefferson Jefferson City, TN, United States and 1 more Job Description As a Customer Service Representative, you'll join a team...
In PersonTechnical Customer Service Support Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W...
In PersonCustomer Service Representative - Tennova Women's Care - Jefferson
- Community Health System
- Jefferson City, TN (11 miles from Morristown, TN)
- 20 days ago
- Jefferson City, TN (11 miles from Morristown, TN)
- 20 days ago
As a Customer Service Representative, you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients....
In PersonCustomer Service Rep(06164) - 1446 North Broad Street
- Domino's Pizza
- Tazewell, TN (23 miles from Morristown, TN)
- 23 days ago
- Tazewell, TN (23 miles from Morristown, TN)
- 23 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
In PersonCustomer Service Rep(05476) - 179 Millers Landing Blvd Ste A
- Domino's Pizza
- Morristown, TN
- 23 days ago
- Morristown, TN
- 23 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
In PersonCustomer Service Specialist - Full Time
- Belk
- Greeneville, TN (24 miles from Morristown, TN)
- 26 days ago
- Greeneville, TN (24 miles from Morristown, TN)
- 26 days ago
A Brief Overview The Customer Service Specialist delivers a positive customer experience by providing excellent service through building customer relationships, connecting customers with product,...
In Person Full TimeService Advisor Customer Service Experience Required
- Hudson Automotive Group
- Morristown, TN
- 29 days ago
- Morristown, TN
- 29 days ago
$80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities Morristown Chevrolet, a Hudson Automotive Company, is actively...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDemographic Data for Morristown, TN
Moving to Morristown, TN? Find some basic demographic data about Morristown, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Morristown, TN
Highest Education Level
Customer Service Representatives in Morristown, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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