Customer Service Representative Jobs in Maryville, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 77 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Knoxville, TN (21 miles from Maryville, TN)
  • 4 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 4 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Alcoa, TN (10 miles from Maryville, TN)
  • 5 hours ago
  • Alcoa, TN (10 miles from Maryville, TN)
  • 5 hours ago

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! This position has been segmented as hybrid meaning the work...

Customer Service Agents

  • Knoxville, TN (21 miles from Maryville, TN)
  • 8 hours ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 8 hours ago

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough...

Customer Support Specialist

  • Maryville, TN
  • 9 hours ago
  • Maryville, TN
  • 9 hours ago

Do you have experience with Logistics and/or Supply Chain? Have you provided sales support in the past? Do you have strong verbal and written communication? Do you have great attention to detail?...

Customer Service Representative - Powell - Multispecialty

  • Knoxville, TN (21 miles from Maryville, TN)
  • 9 hours ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 9 hours ago

Job Summary The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels,...

Store Customer Service Specialist

  • Knoxville, TN (21 miles from Maryville, TN)
  • 15 hours ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 15 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Account Representative

  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(06319) - 2629 Topside Rd

  • Louisville, TN (10 miles from Maryville, TN)
  • 1 day ago
  • Louisville, TN (10 miles from Maryville, TN)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Customer Support Representative - Must have B2B Experience!

  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago

Now Hiring: Customer Service Representatives with B2B experience to work with a reputable client of ours in Knoxville, TN! This is a temporary position with potential for hire....

Customer Service Insurance Representative

  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago

About us: This position requires you to be on-site Must live with 50 miles of the Knoxville TN site: 11221 Outlet Dr. Knoxville, TN 37922 At Foundever, we deliver leading customer experience (CX)...

Customer Service Leader - 3697

  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago

The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....

Customer Support Representative – Must have B2B Experience!

  • Knoxville, TN (21 miles from Maryville, TN)
  • 3 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 3 days ago

Now Hiring: Customer Service Representatives with B2B experience to work with a reputable client of ours in Knoxville, TN! This is a temporary position with potential for hire....

$20 B2B Customer Service Representative

  • Knoxville, TN (21 miles from Maryville, TN)
  • 3 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 3 days ago

Now Hiring: Customer Service Representative – Digital Payments Support Location: Knoxville, TN — On-site Training Required Pay Rate: $20/hour Class Start Date: July 22 MUST HAVE BUSINESS TO BUSINESS...

Demographic Data for Maryville, TN

Moving to Maryville, TN? Find some basic demographic data about Maryville, TN below.


Local
National
89,360
1,492
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Maryville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Maryville, TN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Maryville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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