Customer Service Representative Jobs in Maryville, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 85 Jobs

Customer Support Representative

  • Seymour, TN (23 miles from Maryville, TN)
  • 10 hours ago
  • Seymour, TN (23 miles from Maryville, TN)
  • 10 hours ago

Candidates can expect to work in a comfortable, relaxed environment where they will be assisting sales representative in the field when their devices have failed or have no service. No cold...

Customer Service Agent (Part-Time)

  • Knoxville, TN (21 miles from Maryville, TN)
  • 14 hours ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 14 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Customer Service Representative

  • Knoxville, TN (21 miles from Maryville, TN)
  • 21 hours ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 21 hours ago

The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....

Customer Service Agents

  • Knoxville, TN (21 miles from Maryville, TN)
  • 23 hours ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 23 hours ago

High performers in this role often move up to Customer Service Representative positions with increased responsibility and impact. Why This Role?...

Customer Relations Specialist

  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago

Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...

Customer Service Call Center - Knoxville On Site $18/hr

  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 1 day ago

Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...

Customer Service agent-process payment

  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago

Customer Service agent-process payment Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service...

Customer Service Account Manager

  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago

Get ready to embark on a customer-centric journey that's as refreshing as a mountain breeze! Staffmark is excited to partner with an established Knoxville, TN, organization seeking a Customer...

Customer Service Specialist

  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 2 days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service and Sales Support Representative

  • Alcoa, TN (10 miles from Maryville, TN)
  • 3 days ago
  • Alcoa, TN (10 miles from Maryville, TN)
  • 3 days ago

Arconic is currently in search of a Customer Service & Sales Support Representative to join our Commercial Team in Alcoa, TN. At Arconic, we are looking for people who share our values of...

Customer Service Delivery Advocate

  • Knoxville, TN (21 miles from Maryville, TN)
  • 3 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 3 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Customer Account Representative

  • Alcoa, TN (10 miles from Maryville, TN)
  • 4 days ago
  • Alcoa, TN (10 miles from Maryville, TN)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

  • Knoxville, TN (21 miles from Maryville, TN)
  • 5 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 5 days ago

Call Center Representative/ Customer Service Representative Mode: Remote / Work from Home Shift : 24*7 rotational shifts (5 days a week, 9 hours a day) Willing to work during holidays and weekends is...

Remote Work

Customer Service Representative

  • Knoxville, TN (21 miles from Maryville, TN)
  • 7 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 7 days ago

Position : Customer Service Representative Pay : $17.00 / hr. - $20.00 / hr. - Depending on Experience Hospice accepts and directs requests for health care services....

Customer Service

  • Knoxville, TN (21 miles from Maryville, TN)
  • 7 days ago
  • Knoxville, TN (21 miles from Maryville, TN)
  • 7 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Demographic Data for Maryville, TN

Moving to Maryville, TN? Find some basic demographic data about Maryville, TN below.


Local
National
89,360
1,492
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Maryville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Maryville, TN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Maryville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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