Customer Service Representative Jobs in Lebanon, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Insurance4Truckers, LLC
- Hendersonville, TN (18 miles from Lebanon, TN)
- 9 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN (18 miles from Lebanon, TN)
- 9 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
Customer Service - Donor Support Technician
- Madison, TN (23 miles from Lebanon, TN)
- 1 day ago
- Madison, TN (23 miles from Lebanon, TN)
- 1 day ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Associate - Temporary
- Gallatin, TN (12 miles from Lebanon, TN)
- 1 day ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hendersonville, TN (18 miles from Lebanon, TN)
- 1 day ago
- Hendersonville, TN (18 miles from Lebanon, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Westmoreland, TN (20 miles from Lebanon, TN)
- 2 days ago
- Westmoreland, TN (20 miles from Lebanon, TN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- La Vergne, TN (23 miles from Lebanon, TN)
- 4 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 4 days ago
The Customer Service Representative I (CSR) is responsible for providing quality customer service to internal and external customers by answering incoming calls in a professional manner while building...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - 2nds and 3rds
- Gallatin, TN (12 miles from Lebanon, TN)
- 5 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 5 days ago
Store 4703902: 1059 E Broadway Street, Gallatin, Tennessee 37066 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Automotive Customer Service Advisor
- Madison, TN (23 miles from Lebanon, TN)
- 5 days ago
- Madison, TN (23 miles from Lebanon, TN)
- 5 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative II Location: Main Office, Lebanon JOB SUMMARY: The Customer Service Representative II performs bank office activities including receiving deposits, processing checks,...
Customer Service Representative
- La Vergne, TN (23 miles from Lebanon, TN)
- 5 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 5 days ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
Essential Skills 2-4 years of customer service or call center experience preferred. High school diploma or GED required. Proficient communication skills in English, with Spanish being a plus....
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 6 days ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Portland, TN (23 miles from Lebanon, TN)
- 6 days ago
- Portland, TN (23 miles from Lebanon, TN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Gallatin, TN (12 miles from Lebanon, TN)
- 6 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Lebanon, TN
Moving to Lebanon, TN? Find some basic demographic data about Lebanon, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lebanon, TN
Highest Education Level
Customer Service Representatives in Lebanon, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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