Customer Service Representative Jobs in Kingsport, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Bristol, VA (22 miles from Kingsport, TN)
- 4 hours ago
- Bristol, VA (22 miles from Kingsport, TN)
- 4 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative - Work From Home
- Jonesborough, TN (16 miles from Kingsport, TN)
- 1 day ago
- Jonesborough, TN (16 miles from Kingsport, TN)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Jonesborough [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative
- Rogersville, TN (22 miles from Kingsport, TN)
- 3 days ago
- Rogersville, TN (22 miles from Kingsport, TN)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Sunbelt Supply is a global provider of flow control solutions. We maintain one of the largest and most diversified selections of valves, actuators, actuation accessories and specialty PFF in North...
Part-Time Collections/Customer Service Clerk
- Johnson City, TN (18 miles from Kingsport, TN)
- 5 days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 5 days ago
The City of Johnson City, Tennessee is currently accepting online applications for a Part-Time Collections/Customer Service Clerk in the Finance Department to work 28 hours per week. The employee...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Overnight Customer Service Representative
- Johnson City, TN (18 miles from Kingsport, TN)
- 8 days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 8 days ago
Our Overnight Customer Service Representatives help customers online, in person, and over the phone. You'll provide our customers with a world-class customer experience....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Order Entry) - Lead
- Johnson City, TN (18 miles from Kingsport, TN)
- 18 days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 18 days ago
Nearest Major Market: Asheville Nearest Secondary Market: Knoxville Job Segment: Wastewater, Water Treatment, Customer Service Representative, HVAC, Engineering, Customer Service, Operations...
Experienced Customer Service Part Time Associate
- Johnson City, TN (18 miles from Kingsport, TN)
- 24 days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 24 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - Full Time
- Weber City, VA (7 miles from Kingsport, TN)
- 25 days ago
- Weber City, VA (7 miles from Kingsport, TN)
- 25 days ago
JOB TITLE Customer Service Representative SUMMARY: Responsible for greeting consumers and visitors in a professional manner....
Customer Service Rep(05470) - 745 W. Walnut St. Johnson City Tn
- Johnson City, TN (18 miles from Kingsport, TN)
- 30+ days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 30+ days ago
Company Description Job Description Take customers orders Qualifications Additional Information
Demographic Data for Kingsport, TN
Moving to Kingsport, TN? Find some basic demographic data about Kingsport, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kingsport, TN
Highest Education Level
Customer Service Representatives in Kingsport, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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