Customer Service Representative Jobs in Johnson City, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Full Time - Watauga
- Frontier Health
- Johnson City, TN
- 15 hours ago
- Johnson City, TN
- 15 hours ago
JOB TITLE Customer Service Representative SUMMARY: Responsible for greeting consumers and visitors in a professional manner....
In Person Full TimePharmacy Customer Service Assoc. Cert
- Walgreens
- Piney Flats, TN (8 miles from Johnson City, TN)
- 16 hours ago
- Piney Flats, TN (8 miles from Johnson City, TN)
- 16 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
In PersonCustomer Account Representative
- Rent A Center
- Johnson City, TN
- 2 days ago
- Johnson City, TN
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $15.30 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCLUB Customer Service Outfitter (Part Time)
- Cabelas
- Bristol, TN (20 miles from Johnson City, TN)
- 2 days ago
- Bristol, TN (20 miles from Johnson City, TN)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Part Time1317- TRI Airport Customer Service Agent 15.76hr
- Unifi Aviation, LLC
- Blountville, TN (14 miles from Johnson City, TN)
- 7 days ago
- Blountville, TN (14 miles from Johnson City, TN)
- 7 days ago
General information Job Title 1317- TRI Airport Customer Service Agent 15.76hr Date Sunday, March 15, 2026 Entity Unifi Aviation, LLC State Tennessee City Tri Cities Base Pay Rate: $ 15.76...
In PersonStorage Customer Service Representative
- U-Haul
- Johnson City, TN
- 12 days ago
- Johnson City, TN
- 12 days ago
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Bristol, TN (20 miles from Johnson City, TN)
- 12 days ago
- Bristol, TN (20 miles from Johnson City, TN)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Specialist - Now Hiring
- Randstad
- Johnson City, TN
- 12 days ago
- Johnson City, TN
- 12 days ago
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
In Person- McDonalds
- Bristol, VA (22 miles from Johnson City, TN)
- 13 days ago
- Bristol, VA (22 miles from Johnson City, TN)
- 13 days ago
Description: McDonalds and its independent franchisees care about their employees and thats why we provide them with an opportunity to learn, grow, and succeed every day. By offering...
In PersonJOB REQUIREMENTS High school diploma or equivalent required Two years of previous customer service/call center experience preferred COMPETENCIES Possess a willingness to work flexible shifts to accommodate...
In Person- SPEC Building Materials
- Piney Flats, TN (8 miles from Johnson City, TN)
- 14 days ago
- Piney Flats, TN (8 miles from Johnson City, TN)
- 14 days ago
Customer Service Category Customer Service Job Location 415 Century Ct., Piney Flats, Tennessee Tracking Code 159-392 Position Type Full-Time/Regular Job Description SPEC Building Materials...
In PersonCustomer Service Representative
- U-Haul
- Kingsport, TN (18 miles from Johnson City, TN)
- 19 days ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Rep(05474) - 3077 Fort Henry Drive
- Domino's Pizza
- Kingsport, TN (18 miles from Johnson City, TN)
- 24 days ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 24 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
In PersonCustomer Service Rep(06143) - 1323 Highway 394
- Domino's Pizza
- Blountville, TN (14 miles from Johnson City, TN)
- 24 days ago
- Blountville, TN (14 miles from Johnson City, TN)
- 24 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
In PersonOvernight Customer Service Representative
- Advance Financial
- Kingsport, TN (18 miles from Johnson City, TN)
- 24 days ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 24 days ago
Our Overnight Customer Service Representatives help customers online, in person, and over the phone. You'll provide our customers with a world-class customer experience....
In PersonDemographic Data for Johnson City, TN
Moving to Johnson City, TN? Find some basic demographic data about Johnson City, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Johnson City, TN
Highest Education Level
Customer Service Representatives in Johnson City, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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