Customer Service Representative Jobs in Greeneville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Morristown, TN (24 miles from Greeneville, TN)
- 2 hours ago
- Morristown, TN (24 miles from Greeneville, TN)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Erwin, TN (21 miles from Greeneville, TN)
- 12 hours ago
- Erwin, TN (21 miles from Greeneville, TN)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Erwin, TN (21 miles from Greeneville, TN)
- 12 hours ago
- Erwin, TN (21 miles from Greeneville, TN)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Morristown, TN (24 miles from Greeneville, TN)
- 1 day ago
- Morristown, TN (24 miles from Greeneville, TN)
- 1 day ago
Pay Rate: $12.00 / hour As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and...
Customer Service - Afternoon and Evening
- White Pine, TN (24 miles from Greeneville, TN)
- 6 days ago
- White Pine, TN (24 miles from Greeneville, TN)
- 6 days ago
The Customer Service - Afternoon and Evening is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative
- White Pine, TN (24 miles from Greeneville, TN)
- 9 days ago
- White Pine, TN (24 miles from Greeneville, TN)
- 9 days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Customer Service Representative
- White Pine, TN (24 miles from Greeneville, TN)
- 9 days ago
- White Pine, TN (24 miles from Greeneville, TN)
- 9 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
JOB TITLE Customer Service Representative SUMMARY: Responsible for greeting consumers and visitors in a professional manner....
Retail Customer Service Cashier
- Newport, TN (19 miles from Greeneville, TN)
- 11 days ago
- Newport, TN (19 miles from Greeneville, TN)
- 11 days ago
Req ID: 459066 Address: 1129 Smokey Mountain Lane Newport, TN, 37821 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative - Part Time Greeneville, TN, United States JOB DESCRIPTION Position: Corporate Customer Service Representative Job Description: The Corporate Customer Service Representative...
Customer Service Representative
- Newport, TN (19 miles from Greeneville, TN)
- 21 days ago
- Newport, TN (19 miles from Greeneville, TN)
- 21 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Erwin, TN (21 miles from Greeneville, TN)
- 30+ days ago
- Erwin, TN (21 miles from Greeneville, TN)
- 30+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Retail Customer Service Specialist
- Morristown, TN (24 miles from Greeneville, TN)
- 30+ days ago
- Morristown, TN (24 miles from Greeneville, TN)
- 30+ days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Rep(05476) - 179 Millers Landing Blvd Ste A
- Morristown, TN (24 miles from Greeneville, TN)
- 90+ days ago
- Morristown, TN (24 miles from Greeneville, TN)
- 90+ days ago
Company Description Job Description Take customers orders Qualifications Additional Information
Demographic Data for Greeneville, TN
Moving to Greeneville, TN? Find some basic demographic data about Greeneville, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greeneville, TN
Highest Education Level
Customer Service Representatives in Greeneville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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