Customer Service Representative Jobs in Goodlettsville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Insurance4Truckers, LLC
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- 13 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- 13 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
Customer Service Representative I (Part-Time) - Hermitage
- Hermitage, TN (14 miles from Goodlettsville, TN)
- 16 hours ago
- Hermitage, TN (14 miles from Goodlettsville, TN)
- 16 hours ago
Customer Service Representative I (Part-time) - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against...
Customer Service Representative I - Hermitage
- Hermitage, TN (14 miles from Goodlettsville, TN)
- 16 hours ago
- Hermitage, TN (14 miles from Goodlettsville, TN)
- 16 hours ago
Customer Service Representative I - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss...
Customer Service/Warehouse Associate - CT
- Nashville, TN (15 miles from Goodlettsville, TN)
- 16 hours ago
- Nashville, TN (15 miles from Goodlettsville, TN)
- 16 hours ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Customer Service Representative
- Nashville, TN (11 miles from Goodlettsville, TN)
- 21 hours ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 21 hours ago
Customer Service Representative Category:Light Industrial Location:Nashville, TN 37217 Pay:$17.00 Hourly Posted:4 days ago Status:Open Description Customer Service Representative Join our client!...
Customer Account Representative
- Lebanon, TN (24 miles from Goodlettsville, TN)
- 1 day ago
- Lebanon, TN (24 miles from Goodlettsville, TN)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Senior Client Service Associate
- Nashville, TN (11 miles from Goodlettsville, TN)
- 1 day ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 1 day ago
Senior Client Service Associate Nashville, TN, United States (Hybrid) BE THE FIRST TO APPLY JOB DESCRIPTION The senior client service associate is a critical part of the Mariner team, responsible...
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Lead Retail Customer Service Associate
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 3 days ago
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 3 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Leader - 3403
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Customer Service Leader - 3299
- White House, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- White House, TN (11 miles from Goodlettsville, TN)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Relations Representative
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 3 days ago
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 3 days ago
What We Need CORPAY is currently looking to hire a Customer Relations Representative within our Fuel division. This position falls under our NAT lines of business and is in Nashville, TN. In this...
Customer Service Representative
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Disruption Agent [Nashville, TN]
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
External Job Description Join Our Growing Transportation Operations Team! Be part of a fast-paced, expanding team that manages daily freight movements across North American fulfillment centers....
Customer Service Associate - Temporary
- Springfield, TN (15 miles from Goodlettsville, TN)
- 4 days ago
- Springfield, TN (15 miles from Goodlettsville, TN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Goodlettsville, TN
Moving to Goodlettsville, TN? Find some basic demographic data about Goodlettsville, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Goodlettsville, TN
Highest Education Level
Customer Service Representatives in Goodlettsville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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