Customer Service Representative Jobs in Goodlettsville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Nashville, TN (11 miles from Goodlettsville, TN)
- 30+ days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 30+ days ago
Your Opportunity: Customer Service Representative Speedy Cash Nashville,TN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative
- Coolray Heating and Cooling Tennessee
- Nashville, TN (11 miles from Goodlettsville, TN)
- 1 hour ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 1 hour ago
As a Customer Service Representative, you will work with inbound and outbound calls in our service-focused call center. We are seeking a positive and customer-centric CSR to join our team....
In PersonHR Customer Service Rep High Volume Call Center
- Work from Home
- Lebanon, TN (24 miles from Goodlettsville, TN)
- 1 hour ago
- Lebanon, TN (24 miles from Goodlettsville, TN)
- 1 hour ago
Current Scheduling needs: Tue-Sat, 10a-6:30p CST or Tue-Sat, 2:30p-11p CST Do you have the career opportunities as an HR Customer Service Representative you want with your current employer?...
In PersonHR Customer Service Rep High Volume Call Center
- HCA Healthcare
- Nashville, TN (11 miles from Goodlettsville, TN)
- 5 hours ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 5 hours ago
Current Scheduling needs: Tue-Sat, 10a-6:30p CST or Tue-Sat, 2:30p-11p CST Do you have the career opportunities as an HR Customer Service Representative you want with your current employer?...
RemoteCustomer Service Representative
- Owens & Minor
- Nashville, TN (11 miles from Goodlettsville, TN)
- 17 hours ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 17 hours ago
center experience preferred Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn our brand products and therapies...
In Person- Valvoline
- Hermitage, TN (14 miles from Goodlettsville, TN)
- 18 hours ago
- Hermitage, TN (14 miles from Goodlettsville, TN)
- 18 hours ago
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
In PersonCustomer Service Representative (Bilingual)
- Community Choice Financial Family of Brands
- Nashville, TN (11 miles from Goodlettsville, TN)
- 22 hours ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 22 hours ago
Your Opportunity Customer Service Representative TitleMax Nashville, TN As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Nashville, TN (11 miles from Goodlettsville, TN)
- 2 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Account Representative
- Rent A Center
- Springfield, TN (15 miles from Goodlettsville, TN)
- 2 days ago
- Springfield, TN (15 miles from Goodlettsville, TN)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.00 per hour - $16.15 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In Person- McKesson
- La Vergne, TN (22 miles from Goodlettsville, TN)
- 2 days ago
- La Vergne, TN (22 miles from Goodlettsville, TN)
- 2 days ago
Customer Care Representative La Vergne, Tennessee, Mason, Ohio, Shepherdsville, Kentucky Job ID JR0147039 Category Customer Service, Customer Service & Relations Post Date May. 29, 2026 McKesson...
In Person- GoodVets
- Ashland City, TN (19 miles from Goodlettsville, TN)
- 3 days ago
- Ashland City, TN (19 miles from Goodlettsville, TN)
- 3 days ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In Person- Caliber Holdings LLC
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
Service Center Madison - Gallatin Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not...
In Person- Food Lion
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 504248 Address: USA-TN-Nashville-3636 Bell Rd Store Code: Store 01617 Front End (7227611) Food Lion has been providing an easy, fresh...
In Person Part TimeLead Customer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- La Vergne, TN (22 miles from Goodlettsville, TN)
- 4 days ago
- La Vergne, TN (22 miles from Goodlettsville, TN)
- 4 days ago
Store 4703945: 519 Waldron Rd, La Vergne, Tennessee 37086 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeDriver and Customer Service Representative
- FAITHFUL COMPANION INC
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
Starting Wage - $20 per Hour Faithful Companion Pet Cremation Services is searching for a full-time, Driver/CSR at a rate of $20 per hour. We are a family-owned company providing high-level,...
In PersonDemographic Data for Goodlettsville, TN
Moving to Goodlettsville, TN? Find some basic demographic data about Goodlettsville, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Goodlettsville, TN
Highest Education Level
Customer Service Representatives in Goodlettsville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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