Customer Service Representative Jobs in Gallatin, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 113 Jobs
Insurance4Truckers, LLC

Customer Service

Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....

Customer Care Representative I

  • Nashville, TN (23 miles from Gallatin, TN)
  • moments ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • moments ago

Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...

CampusGuard Customer Advocate

  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 hour ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 hour ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative

  • Springfield, TN (23 miles from Gallatin, TN)
  • 1 hour ago
  • Springfield, TN (23 miles from Gallatin, TN)
  • 1 hour ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Relations Specialist

  • Nashville, TN (23 miles from Gallatin, TN)
  • 14 hours ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 14 hours ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...

Logistics/Customer Service Delivery Driver (Part-Time)

  • Nashville, TN (23 miles from Gallatin, TN)
  • 23 hours ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 23 hours ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service - Self Storage Manager

  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 day ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative - The Mall at Green Hills

  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 day ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 day ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of transactions through a seamless and friendly...

Customer Service/Warehouse Associate - CT

  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 day ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 1 day ago

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...

Customer Service/Sales

  • Madison, TN (16 miles from Gallatin, TN)
  • 1 day ago
  • Madison, TN (16 miles from Gallatin, TN)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative I (Part-Time) - Hermitage

  • Hermitage, TN (18 miles from Gallatin, TN)
  • 2 days ago
  • Hermitage, TN (18 miles from Gallatin, TN)
  • 2 days ago

Customer Service Representative I (Part-time) - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against...

Customer Service Representative I - Hermitage

  • Hermitage, TN (18 miles from Gallatin, TN)
  • 2 days ago
  • Hermitage, TN (18 miles from Gallatin, TN)
  • 2 days ago

Customer Service Representative I - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss...

Customer Service Representative

  • Nashville, TN (23 miles from Gallatin, TN)
  • 2 days ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 2 days ago

Customer Service Representative Category:Light Industrial Location:Nashville, TN 37217 Pay:$17.00 Hourly Posted:4 days ago Status:Open Description Customer Service Representative Join our client!...

Customer Account Representative

  • Lebanon, TN (12 miles from Gallatin, TN)
  • 3 days ago
  • Lebanon, TN (12 miles from Gallatin, TN)
  • 3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Senior Client Service Associate

  • Nashville, TN (23 miles from Gallatin, TN)
  • 3 days ago
  • Nashville, TN (23 miles from Gallatin, TN)
  • 3 days ago

Senior Client Service Associate Nashville, TN, United States (Hybrid) BE THE FIRST TO APPLY JOB DESCRIPTION The senior client service associate is a critical part of the Mariner team, responsible...

Demographic Data for Gallatin, TN

Moving to Gallatin, TN? Find some basic demographic data about Gallatin, TN below.


Local
National
59,370
1,169
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Gallatin, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gallatin, TN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gallatin, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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