Customer Service Representative Jobs in Erwin, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part-Time Collections/Customer Service Clerk
- Johnson City, TN (17 miles from Erwin, TN)
- 12 hours ago
- Johnson City, TN (17 miles from Erwin, TN)
- 12 hours ago
The City of Johnson City, Tennessee is currently accepting online applications for a Part-Time Collections/Customer Service Clerk in the Finance Department to work 28 hours per week. The employee...
Customer Service Representative - Order Entry
- Johnson City, TN (16 miles from Erwin, TN)
- 17 hours ago
- Johnson City, TN (16 miles from Erwin, TN)
- 17 hours ago
A.O. Smith/ Johnson City, TN We are one of the worlds leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history...
Overnight Customer Service Representative
- Johnson City, TN (17 miles from Erwin, TN)
- 4 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 4 days ago
Our Overnight Customer Service Representatives help customers online, in person, and over the phone. You'll provide our customers with a world-class customer experience....
Pharmacy Customer Service Associate
- Johnson City, TN (17 miles from Erwin, TN)
- 8 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Order Entry) - Lead
- Johnson City, TN (17 miles from Erwin, TN)
- 14 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 14 days ago
Nearest Major Market: Asheville Nearest Secondary Market: Knoxville Job Segment: Wastewater, Water Treatment, Customer Service Representative, HVAC, Engineering, Customer Service, Operations...
Customer Service Representative
- Johnson City, TN (17 miles from Erwin, TN)
- 17 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 17 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Category/Area of Expertise: Retail Operations Job Requisition: 437711 Address: USA-TN-Erwin-915 N. Main Street Store Code: Store 00323 Front End (7208649) Food Lion has been providing an easy,...
Experienced Customer Service Part Time Associate
- Johnson City, TN (17 miles from Erwin, TN)
- 20 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 20 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Marshall, NC (19 miles from Erwin, TN)
- 20 days ago
- Marshall, NC (19 miles from Erwin, TN)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
PartTime Customer Service Associate Pro Weekend
- Greeneville, TN (21 miles from Erwin, TN)
- 22 days ago
- Greeneville, TN (21 miles from Erwin, TN)
- 22 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Customer Service Rep(05470) - 745 W. Walnut St. Johnson City Tn
- Johnson City, TN (17 miles from Erwin, TN)
- 26 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 26 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
Customer Service Representative - Tri-Cities, TN
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals....
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Representative
- Johnson City, TN (17 miles from Erwin, TN)
- 45+ days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Erwin, TN
Moving to Erwin, TN? Find some basic demographic data about Erwin, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Erwin, TN
Highest Education Level
Customer Service Representatives in Erwin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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