Customer Service Representative Jobs in Dickson, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Customer Service Representative
- Waverly, TN (21 miles from Dickson, TN)
- 3 days ago
- Waverly, TN (21 miles from Dickson, TN)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Cash City Middle Tennessee's leading Payday Advance company is seeking qualified individuals for a customer service position in our Dickson location. We are looking for motivated, goal oriented...
Customer Service Leader - 1004
- Centerville, TN (22 miles from Dickson, TN)
- 8 days ago
- Centerville, TN (22 miles from Dickson, TN)
- 8 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Representative
- Fairview, TN (17 miles from Dickson, TN)
- 17 days ago
- Fairview, TN (17 miles from Dickson, TN)
- 17 days ago
We are looking to add a Customer Service Representative to our team at Greymont Kennel CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Req ID: 459840 Address: 2971 Hwy 48 South Dickson, TN, 37055 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Essential Duties and Responsibilities: Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system...
PURPOSE: The purpose of the Customer Service Representative is to provide professional and efficient customer service to walk-in or telephone customers in setting up new accounts, making changes to...
Responsive recruiter Benefits: Employee discounts Flexible schedule Wellness resources We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent...
Customer Service Rep(05495) - 40 Walton Drive
- Waverly, TN (21 miles from Dickson, TN)
- 90+ days ago
- Waverly, TN (21 miles from Dickson, TN)
- 90+ days ago
Service Representatives (CSR) are responsible for answering phone calls, taking orders, handling money, insuring labels for orders are placed on the correct boxes, and helping walk-in and drive thug...
Demographic Data for Dickson, TN
Moving to Dickson, TN? Find some basic demographic data about Dickson, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dickson, TN
Highest Education Level
Customer Service Representatives in Dickson, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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