Customer Service Representative Jobs in Covington, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep (6129) - Oakland, TN
- Oakland, TN (23 miles from Covington, TN)
- 13 hours ago
- Oakland, TN (23 miles from Covington, TN)
- 13 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Work From Home (Bartlett, TN)
- Bartlett, TN (24 miles from Covington, TN)
- 2 days ago
- Bartlett, TN (24 miles from Covington, TN)
- 2 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkCustomer Service Associate Job
- Arlington, TN (17 miles from Covington, TN)
- 3 days ago
- Arlington, TN (17 miles from Covington, TN)
- 3 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9809...
Customer Service Representative (CSR)
- Bartlett, TN (24 miles from Covington, TN)
- 11 days ago
- Bartlett, TN (24 miles from Covington, TN)
- 11 days ago
POSITION SUMMARY: Responsible for contacting and servicing our customers for sales representatives when they are out of the office or unavailable to take a call. Primary responsible for...
Credit Customer Services Representative, Hybrid Flex Mid Shift with weekends
- Bartlett, TN (24 miles from Covington, TN)
- 14 days ago
- Bartlett, TN (24 miles from Covington, TN)
- 14 days ago
Id : 73946, Title : Credit Customer Services Representative, Hybrid Flex Mid Shift with weekends, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...938, ExternalPostedStartDate...
Customer Service Rep(5488) - 6490 Memphis-Arlington
- Bartlett, TN (24 miles from Covington, TN)
- 22 days ago
- Bartlett, TN (24 miles from Covington, TN)
- 22 days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(5496) - 5780 Airline Rd
- Arlington, TN (17 miles from Covington, TN)
- 60+ days ago
- Arlington, TN (17 miles from Covington, TN)
- 60+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
- Millington, TN (19 miles from Covington, TN)
- 60+ days ago
- Millington, TN (19 miles from Covington, TN)
- 60+ days ago
Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center...
Customer Service Rep(5445) - 7979 N Hwy 51
- Millington, TN (19 miles from Covington, TN)
- 90+ days ago
- Millington, TN (19 miles from Covington, TN)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(6313) - 11124 Hwy 51 S
- Atoka, TN (10 miles from Covington, TN)
- 90+ days ago
- Atoka, TN (10 miles from Covington, TN)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Retail Customer Service Associate
- Bartlett, TN (24 miles from Covington, TN)
- 45+ days ago
- Bartlett, TN (24 miles from Covington, TN)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep (6147) - Ripley, TN
- Ripley, TN (13 miles from Covington, TN)
- 90+ days ago
- Ripley, TN (13 miles from Covington, TN)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Covington, TN
Moving to Covington, TN? Find some basic demographic data about Covington, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Covington, TN
Highest Education Level
Customer Service Representatives in Covington, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »