Customer Service Representative Jobs in Cookeville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep - 1st Shift
- Sparta, TN (21 miles from Cookeville, TN)
- 17 days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 17 days ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
- Sparta, TN (21 miles from Cookeville, TN)
- 18 days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 18 days ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Retail Customer Service Cashier
- Baxter, TN (11 miles from Cookeville, TN)
- 21 days ago
- Baxter, TN (11 miles from Cookeville, TN)
- 21 days ago
Req ID: 459649 Address: 110 Fast Lane Baxter, TN, 38544 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
The Customer Support Representative is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer...
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 693 S...
Customer Service Rep(06303) - 486 N Spring St
- Sparta, TN (21 miles from Cookeville, TN)
- 45+ days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 45+ days ago
Company Description We are a fun fast paced environment with opportunities for career advancement! We offer part time and full-time employment! Come join our amazing team! Job Description Taking...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
We are looking for a detail-oriented and proactive veterinary Customer Service Representative to join our front office team on a full -time basis....
Customer Service Representative
- Sparta, TN (21 miles from Cookeville, TN)
- 60+ days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 60+ days ago
Location Address: 600 Vista Drive, Sparta, Tennessee 38583 Work Shift: 8hr-1st Shift 8a-4:30p Sparta (United States of America)Respond to customer inquiries by telephone or e-mail to provide...
TWO MEN AND A TRUCK is NOW HIRING an enthusiastic, customer focused individual who is eager to sell! In this role, you will use your strategic selling skills and in-depth knowledge of company...
Customer Service Rep(06176)- Livingston
- Livingston, TN (15 miles from Cookeville, TN)
- 90+ days ago
- Livingston, TN (15 miles from Cookeville, TN)
- 90+ days ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
Customer Service Representatives(5449, Algood)
- Cookeville, TN
- 90+ days ago
- Cookeville, TN
- 90+ days ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
Customer Service Rep(08702)- Monterey
- Monterey, TN (20 miles from Cookeville, TN)
- 90+ days ago
- Monterey, TN (20 miles from Cookeville, TN)
- 90+ days ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
Demographic Data for Cookeville, TN
Moving to Cookeville, TN? Find some basic demographic data about Cookeville, TN below.
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Salary for Customer Service Representative Jobs in Cookeville, TN
Highest Education Level
Customer Service Representatives in Cookeville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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