Customer Service Representative Jobs in Cookeville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Late Night Customer Service Rep(05430) - 512 N Willow Ave
- Cookeville, TN
- 13 hours ago
- Cookeville, TN
- 13 hours ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
- Monterey, TN (20 miles from Cookeville, TN)
- 2 days ago
- Monterey, TN (20 miles from Cookeville, TN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Celina, TN (20 miles from Cookeville, TN)
- 2 days ago
- Celina, TN (20 miles from Cookeville, TN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bloomington Springs, TN (7 miles from Cookeville, TN)
- 2 days ago
- Bloomington Springs, TN (7 miles from Cookeville, TN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Sparta, TN (21 miles from Cookeville, TN)
- 5 days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Cashier
- Baxter, TN (11 miles from Cookeville, TN)
- 5 days ago
- Baxter, TN (11 miles from Cookeville, TN)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Associate - Temporary
- Livingston, TN (15 miles from Cookeville, TN)
- 6 days ago
- Livingston, TN (15 miles from Cookeville, TN)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Livingston, TN (15 miles from Cookeville, TN)
- 6 days ago
- Livingston, TN (15 miles from Cookeville, TN)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Sparta, TN (21 miles from Cookeville, TN)
- 6 days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Carthage, TN (23 miles from Cookeville, TN)
- 6 days ago
- Carthage, TN (23 miles from Cookeville, TN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Service Rep(05452) - 1681 S Jefferson
- Cookeville, TN
- 29 days ago
- Cookeville, TN
- 29 days ago
Company DescriptionWithin this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
Customer Service Representatives(5449, Algood)
- Cookeville, TN
- 29 days ago
- Cookeville, TN
- 29 days ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
Demographic Data for Cookeville, TN
Moving to Cookeville, TN? Find some basic demographic data about Cookeville, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cookeville, TN
Highest Education Level
Customer Service Representatives in Cookeville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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