Customer Service Representative Jobs in Columbia, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Spring Hill, TN (6 miles from Columbia, TN)
- 2 hours ago
- Spring Hill, TN (6 miles from Columbia, TN)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative-Hybrid Franklin, Tennessee
- Franklin, TN (15 miles from Columbia, TN)
- 12 hours ago
- Franklin, TN (15 miles from Columbia, TN)
- 12 hours ago
Required Qualifications 6+ months previous call center experience or customer service. Multitasking capability with superb time management....
Columbia State Community College is hiring a One Stop Customer Services Representative to provide excellent customer service to current and prospective students, parents, and other visitors in the Enrollment...
Customer Service Representative - Hybrid Franklin, WI
- Franklin, TN (15 miles from Columbia, TN)
- 2 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 2 days ago
It's an exciting and important time to be a part of Northwestern Mutual. We're strong, innovative, and growing. And we want you to grow with us. The Core Client Services team, part of Risk Client...
Key Responsibilities: Assisting customers with purchases/ Problems. resolving complaints, processing orders, and providing information about products and services Physical Requirements: Lifting up...
Customer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 7 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 7 days ago
We're looking for a detail-oriented and customer-focused representative to join our team. In this role, you’ll handle a high volume of inbound calls, answering questions about insurance policy...
Customer Service Representative Columbia, TN Type: Contract Category: Administrative Salary: 20.00 Per Hour Reference ID: 10043014 Shortcut: EuhK5z Job Title: Customer Service Representative (Call Center...
Customer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 8 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 8 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Would you say you have experience providing top knotch customer service? We have a local insurance company that is in need of someone with your expertise and solid computer skills. This position...
Req ID: 459650 Address: 1624 Bear Creek Pike Columbia, TN, 38401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative - Remote
- Franklin, TN (15 miles from Columbia, TN)
- 12 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 12 days ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote Work- Franklin, TN (15 miles from Columbia, TN)
- 15 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 15 days ago
Answering phones, Scheduling appointments, interpreting veterinary records and assisting with all hospital functions associated with a client service type position. If you are a current associate,...
- Franklin, TN (15 miles from Columbia, TN)
- 15 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 15 days ago
Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...
Bilingual Customer Service Specialist (Spanish)
- Spring Hill, TN (6 miles from Columbia, TN)
- 16 days ago
- Spring Hill, TN (6 miles from Columbia, TN)
- 16 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Spring Hill, TN (6 miles from Columbia, TN)
- 16 days ago
- Spring Hill, TN (6 miles from Columbia, TN)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Columbia, TN
Moving to Columbia, TN? Find some basic demographic data about Columbia, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Columbia, TN
Highest Education Level
Customer Service Representatives in Columbia, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »