Customer Service Representative Jobs in Cleveland, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Chattanooga, TN (22 miles from Cleveland, TN)
- 5 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 5 days ago
Your Opportunity: Customer Service Representative Speedy Cash Chattanooga, TN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative
- Circle K
- Soddy Daisy, TN (20 miles from Cleveland, TN)
- 13 hours ago
- Soddy Daisy, TN (20 miles from Cleveland, TN)
- 13 hours ago
Service Representative....
In Person- Sherwin Williams
- Chattanooga, TN (22 miles from Cleveland, TN)
- 20 hours ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 20 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonWindow Clerk / Customer Service No Experience Required
- postofficejobplacement
- Varnell, GA (13 miles from Cleveland, TN)
- 1 day ago
- Varnell, GA (13 miles from Cleveland, TN)
- 1 day ago
Window Clerk / Customer Service No Experience Required Role Overview: Window Clerks provide front-line customer service at USPS facilities. They assist customers with postal services, answer...
In PersonREMOTE-Customer Service Representative
- Southeastrans
- Chattanooga, TN (22 miles from Cleveland, TN)
- 3 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 3 days ago
Applicants must have prior remote call center experience to be considered for this position.* SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional...
Remote- Epiroc Careers
- Collegedale, TN (8 miles from Cleveland, TN)
- 5 days ago
- Collegedale, TN (8 miles from Cleveland, TN)
- 5 days ago
United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. All new thinkers are welcome. We are looking for candidates who want to develop,...
Remote- Techniplas
- Dalton, GA (22 miles from Cleveland, TN)
- 6 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 6 days ago
Job DetailsJob Location: Dalton, GA 30720Position Type: Full TimeEducation Level: High SchoolJob Shift: DayTechniplas is a global supplier of sophisticated plastic components and design-focused,...
In PersonCentralized Customer Service Specialist - Part Time
- National Seating & Mobility
- Chattanooga, TN (22 miles from Cleveland, TN)
- 7 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 7 days ago
This is a part-time position requiring availability Monday–Thursday. Statement of the Position: Works to support caller/client needs by effectively and efficiently taking inbound calls and...
In Person Part TimeSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Chattanooga, TN (22 miles from Cleveland, TN)
- 8 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 8 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonCustomer Service Representative - English/Spanish
- Security Finance
- Dalton, GA (22 miles from Cleveland, TN)
- 12 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 12 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
In Person- WesBanco
- Chattanooga, TN (22 miles from Cleveland, TN)
- 12 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 12 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In Person- Unifi Aviation, LLC
- Chattanooga, TN (22 miles from Cleveland, TN)
- 13 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 13 days ago
General information Job Title Customer Service Agent - CHA Date Tuesday, May 12, 2026 Entity Unifi Aviation, LLC State Tennessee City Chattanooga Base Pay Rate: $ 15.00 Full/Part Time Part Time...
In Person- MOBILE COMMUNICATIONS AMERICA, INC.
- Chattanooga, TN (22 miles from Cleveland, TN)
- 14 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 14 days ago
MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Service Specialist for our Chattanooga, TN, location to support our fast-growing MSS...
In PersonBusiness Insurance Client Service Specialist
- Marsh & McLennan
- Dalton, GA (22 miles from Cleveland, TN)
- 19 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 19 days ago
Company: Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the...
HybridService Advisor Customer Service Experience Required
- Hudson Automotive Group
- Cleveland, TN
- 19 days ago
- Cleveland, TN
- 19 days ago
$70k-$110k+ Yearly Earning Potential Yearly Accrued PTO Guaranteed Training Pay Internal Advancement Opportunities Cleveland Ford, a Hudson Automotive Company, is actively seeking Automotive...
In PersonDemographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cleveland, TN
Highest Education Level
Customer Service Representatives in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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