Customer Service Representative Jobs in Cleveland, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08879) - 2518 Cleveland Hwy, Suite 14
- Dalton, GA (22 miles from Cleveland, TN)
- 14 hours ago
- Dalton, GA (22 miles from Cleveland, TN)
- 14 hours ago
Duties & Responsibilities:We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Customer Service Leader - 3537
- Hixson, TN (17 miles from Cleveland, TN)
- 2 days ago
- Hixson, TN (17 miles from Cleveland, TN)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3507
- Dalton, GA (22 miles from Cleveland, TN)
- 2 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 2 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader - 3669
- Signal Mountain, TN (24 miles from Cleveland, TN)
- 2 days ago
- Signal Mountain, TN (24 miles from Cleveland, TN)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3660
- Harrison, TN (12 miles from Cleveland, TN)
- 2 days ago
- Harrison, TN (12 miles from Cleveland, TN)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3667
- Sale Creek, TN (21 miles from Cleveland, TN)
- 2 days ago
- Sale Creek, TN (21 miles from Cleveland, TN)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3668
- Signal Mountain, TN (24 miles from Cleveland, TN)
- 2 days ago
- Signal Mountain, TN (24 miles from Cleveland, TN)
- 2 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader - 3665
- Old Fort, TN (15 miles from Cleveland, TN)
- 2 days ago
- Old Fort, TN (15 miles from Cleveland, TN)
- 2 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader - 3628
- Eton, GA (20 miles from Cleveland, TN)
- 2 days ago
- Eton, GA (20 miles from Cleveland, TN)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3643
- Rossville, GA (22 miles from Cleveland, TN)
- 2 days ago
- Rossville, GA (22 miles from Cleveland, TN)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3616
- Dalton, GA (22 miles from Cleveland, TN)
- 2 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
- Tunnel Hill, GA (17 miles from Cleveland, TN)
- 3 days ago
- Tunnel Hill, GA (17 miles from Cleveland, TN)
- 3 days ago
Customer Service Rep 1 TUNNEL HILL USX TERMINAL Sat, Sun, Tues 0600 - 1800 Position open to remote: No Grade: HR09 Compensation Range: $20.00 - 22.00 Who We Are: Relentlessly Delivering Big Ideas....
Customer Service Leader - #845 - Crandall, GA
- Crandall, GA (14 miles from Cleveland, TN)
- 3 days ago
- Crandall, GA (14 miles from Cleveland, TN)
- 3 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Demographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cleveland, TN
Highest Education Level
Customer Service Representatives in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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