Customer Service Representative Jobs in Cleveland, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 hour ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 hour ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Retail Customer Service Associate
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 hour ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 hour ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Team Member - Hixson 2 HWY 153, TN (TN0803)
- Hixson, TN (17 miles from Cleveland, TN)
- 1 day ago
- Hixson, TN (17 miles from Cleveland, TN)
- 1 day ago
Job Details Job Location : Hixson, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Reps Needed! Potential candidate will be responsible for assisting our domestic and international customers over the phone and/or chat. No hard sales calls. Individual must be...
Customer Service Representative
- Tunnel Hill, GA (17 miles from Cleveland, TN)
- 3 days ago
- Tunnel Hill, GA (17 miles from Cleveland, TN)
- 3 days ago
Varnell Rd, Tunnel Hill, Georgia 30755 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative
- Rossville, GA (22 miles from Cleveland, TN)
- 5 days ago
- Rossville, GA (22 miles from Cleveland, TN)
- 5 days ago
Store 2723555: 1342 Lafayette Rd, Rossville, Georgia 30741 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Managing Director - PBM Customer Service Operations (Hybrid)
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
Job Description Summary: The Managing Director of the Pharmacy Benefit Management (PBM) Customer Service Operations will be responsible for leading and overseeing the customer service department...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 7 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 7 days ago
Customer Service Officers Job Poster : Jobs Skills:CustomerService | Location: Chattanooga, Tennessee, United States Of America Views:7 Our client has an urgent requirement for experienced...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 7 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 7 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 8 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 9 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look...
Retail Customer Service Cashier
- Charleston, TN (14 miles from Cleveland, TN)
- 11 days ago
- Charleston, TN (14 miles from Cleveland, TN)
- 11 days ago
Req ID: 459063 Address: 200 Lower River Road NW Charleston, TN, 37310 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Airport Agent - Ramp and Customer Service
- Chattanooga, TN (22 miles from Cleveland, TN)
- 15 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 15 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Demographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cleveland, TN
Highest Education Level
Customer Service Representatives in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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