Customer Service Representative Jobs in Cleveland, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 107 Jobs

Customer Service Representative

Chattanooga, TN (22 miles from Cleveland, TN)
4 hours ago

Chattanooga, TN (22 miles from Cleveland, TN)
4 hours ago

General Information Job ID ATR54198 Posting Job Title Customer Service Representative Locations TN Chattanooga Recycle Employment Type Full Time Date Posted 20-Aug-2025 Relocation Support No Description...

Customer Service Team Member - Hixson 1 New Country Dr (TN0804)

Hixson, TN (17 miles from Cleveland, TN)
4 hours ago

Hixson, TN (17 miles from Cleveland, TN)
4 hours ago

Job Details Job Location : Hixson, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Be...

Customer Service Team Member - E Brainerd (TN0802)

Chattanooga, TN (22 miles from Cleveland, TN)
4 hours ago

Chattanooga, TN (22 miles from Cleveland, TN)
4 hours ago

Job Details Job Location : Chattanooga, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service Rep

Chattanooga, TN (22 miles from Cleveland, TN)
4 hours ago

Chattanooga, TN (22 miles from Cleveland, TN)
4 hours ago

Overview CHI Memorial Mountain Management CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity...

Customer Service Team Member - Ooltewah (TN0809)

Ooltewah, TN (9 miles from Cleveland, TN)
1 day ago

Ooltewah, TN (9 miles from Cleveland, TN)
1 day ago

Job Details Job Location : Ooltewah, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Be...

Remote Customer Service Rep - Position Starting 9/22/2025

Chattanooga, TN (22 miles from Cleveland, TN)
1 day ago

Chattanooga, TN (22 miles from Cleveland, TN)
1 day ago

Come join our thriving team as a Remote Customer Service Representative!...

Remote Work

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Chattanooga, TN (22 miles from Cleveland, TN)
1 day ago

Chattanooga, TN (22 miles from Cleveland, TN)
1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Associate I

Benton, TN (16 miles from Cleveland, TN)
2 days ago

Benton, TN (16 miles from Cleveland, TN)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Ocoee, TN (13 miles from Cleveland, TN)
2 days ago

Ocoee, TN (13 miles from Cleveland, TN)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Red Bank, TN (19 miles from Cleveland, TN)
2 days ago

Red Bank, TN (19 miles from Cleveland, TN)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Harrison, TN (12 miles from Cleveland, TN)
2 days ago

Harrison, TN (12 miles from Cleveland, TN)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate

Hixson, TN (17 miles from Cleveland, TN)
2 days ago

Hixson, TN (17 miles from Cleveland, TN)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service & E-Commerce Supervisor - Full Time

Chattanooga, TN (22 miles from Cleveland, TN)
3 days ago

Chattanooga, TN (22 miles from Cleveland, TN)
3 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Rep(05481) - 4155 Ringgold Rd

East Ridge, TN (18 miles from Cleveland, TN)
4 days ago

East Ridge, TN (18 miles from Cleveland, TN)
4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Specialist - 2nd Shift

Dalton, GA (22 miles from Cleveland, TN)
4 days ago

Dalton, GA (22 miles from Cleveland, TN)
4 days ago

Techniplas is a global supplier of sophisticated plastic components and design-focused, multifunctional surfaces that are primarily for the automotive sector, as well as the industrial, consumer...

View all 107 jobs

Demographic Data for Cleveland, TN

Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.

Median Age

Average Household Income

Home Value vs Household Income in Cleveland, TN

Local

National

Total Population

97,475

Number of Businesses

1,881

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Cleveland, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cleveland, TN offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cleveland, TN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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