Customer Service Representative Jobs in Bristol, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Overnight Customer Service Representative
- Johnson City, TN (20 miles from Bristol, TN)
- 1 day ago
- Johnson City, TN (20 miles from Bristol, TN)
- 1 day ago
Our Overnight Customer Service Representatives help customers online, in person, and over the phone. You'll provide our customers with a world-class customer experience....
Customer Service Technician (Part-Time) - Abingdon CSC multi-hire
- Abingdon, VA (16 miles from Bristol, TN)
- 1 day ago
- Abingdon, VA (16 miles from Bristol, TN)
- 1 day ago
Title: Customer Service Technician (Part-Time) - Abingdon CSC multi-hire State Role Title: Admin and Office Spec III Hiring Range: $19.72/Hour Pay Band: Agency: Department of Motor Vehicles...
- Bristol, VA (7 miles from Bristol, TN)
- 1 day ago
- Bristol, VA (7 miles from Bristol, TN)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Bristol, VA (7 miles from Bristol, TN)
- 1 day ago
- Bristol, VA (7 miles from Bristol, TN)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Rep with Commission
- Piney Flats, TN (16 miles from Bristol, TN)
- 1 day ago
- Piney Flats, TN (16 miles from Bristol, TN)
- 1 day ago
We are a manufacturing facility looking for a Customer Service Rep who is at ease speaking with customers and helping them identify what products they are interested in ordering. The position...
- Johnson City, TN (20 miles from Bristol, TN)
- 2 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 2 days ago
JOB REQUIREMENTS High school diploma or equivalent required Two years of previous customer service/call center experience preferred COMPETENCIES Possess a willingness to work flexible shifts to accommodate...
- Johnson City, TN (20 miles from Bristol, TN)
- 3 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 3 days ago
We deliver the goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Store Customer Service Specialist
- Johnson City, TN (20 miles from Bristol, TN)
- 6 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Lebanon, VA (24 miles from Bristol, TN)
- 6 days ago
- Lebanon, VA (24 miles from Bristol, TN)
- 6 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
- Johnson City, TN (20 miles from Bristol, TN)
- 7 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 7 days ago
Beautifully comprehensive skin care takes a deeper commitment. As a privately held, fully integrated global skincare company, Crown Laboratories is dedicated to developing and providing a diverse...
Retail Customer Service Cashier
- Meadowview, VA (20 miles from Bristol, TN)
- 11 days ago
- Meadowview, VA (20 miles from Bristol, TN)
- 11 days ago
Req ID: 459639 Address: 13365 Glenbrook Ave Meadowview, VA, 24361 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Abingdon, VA (16 miles from Bristol, TN)
- 14 days ago
- Abingdon, VA (16 miles from Bristol, TN)
- 14 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing...
High School Diploma or equivalent 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Able to work independently Have excellent communications...
Remote Customer Service Advocate
- Bristol, VA (7 miles from Bristol, TN)
- 17 days ago
- Bristol, VA (7 miles from Bristol, TN)
- 17 days ago
Bristol, VA, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...
Remote WorkCustomer Service Representative
- Johnson City, TN (20 miles from Bristol, TN)
- 25 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 25 days ago
Customer Service Representative Reports to: Branch Manager, Asst....
Demographic Data for Bristol, TN
Moving to Bristol, TN? Find some basic demographic data about Bristol, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Bristol, TN
Highest Education Level
Customer Service Representatives in Bristol, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »