Customer Service Representative Jobs in Bristol, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Elizabethton, TN (12 miles from Bristol, TN)
- 22 hours ago
- Elizabethton, TN (12 miles from Bristol, TN)
- 22 hours ago
Starting Pay: $12.00/hour As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends,...
Overnight Customer Service Representative
- Johnson City, TN (20 miles from Bristol, TN)
- 3 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 3 days ago
Our Overnight Customer Service Representatives help customers online, in person, and over the phone. You'll provide our customers with a world-class customer experience....
Customer Service Representative I - Finance** POSITION DESCRIPTION: - Under direct supervision, the employee will perform either payment-related or utility maintenance functions. - Responsible for processing...
Customer Service Rep(04238) - 297 Commerce Drive
- Abingdon, VA (16 miles from Bristol, TN)
- 5 days ago
- Abingdon, VA (16 miles from Bristol, TN)
- 5 days ago
Company Description Job Description Take customers orders Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
- Mountain City, TN (14 miles from Bristol, TN)
- 5 days ago
- Mountain City, TN (14 miles from Bristol, TN)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 423595 Address: USA-TN-Mountain City-2291 South Shady St. Store Code: Store 01493 Front End (7224963) Food Lion has been providing an...
- Abingdon, VA (16 miles from Bristol, TN)
- 6 days ago
- Abingdon, VA (16 miles from Bristol, TN)
- 6 days ago
SUMMARY The Customer Service Rep will focus on theinternal/external needs of each customer and be proactive in solving issuesthat arise from order entry inputs. Must have excellent phone, computer...
Pharmacy Customer Service Associate
- Johnson City, TN (20 miles from Bristol, TN)
- 6 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Mountain City, TN (14 miles from Bristol, TN)
- 7 days ago
- Mountain City, TN (14 miles from Bristol, TN)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...
Customer Service Representative (Order Entry) - Lead
- Johnson City, TN (20 miles from Bristol, TN)
- 13 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 13 days ago
Nearest Major Market: Asheville Nearest Secondary Market: Knoxville Job Segment: Wastewater, Water Treatment, Customer Service Representative, HVAC, Engineering, Customer Service, Operations...
Customer Service Representative
- Johnson City, TN (20 miles from Bristol, TN)
- 16 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 16 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Experienced Customer Service Part Time Associate
- Johnson City, TN (20 miles from Bristol, TN)
- 18 days ago
- Johnson City, TN (20 miles from Bristol, TN)
- 18 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Retail Customer Service Cashier
- Meadowview, VA (20 miles from Bristol, TN)
- 22 days ago
- Meadowview, VA (20 miles from Bristol, TN)
- 22 days ago
Req ID: 459639 Address: 13365 Glenbrook Ave Meadowview, VA, 24361 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Demographic Data for Bristol, TN
Moving to Bristol, TN? Find some basic demographic data about Bristol, TN below.
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Salary for Customer Service Representative Jobs in Bristol, TN
Highest Education Level
Customer Service Representatives in Bristol, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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