Customer Service Representative Jobs in Athens, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
We are seeking to fill a number of key positions within our organization including this opportunity at NDX Roger's in Athens, TN for a full time Customer Service Representative....
Store Customer Service Specialist Zone
- Dayton, TN (22 miles from Athens, TN)
- 11 days ago
- Dayton, TN (22 miles from Athens, TN)
- 11 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Charleston, TN (12 miles from Athens, TN)
- 21 days ago
- Charleston, TN (12 miles from Athens, TN)
- 21 days ago
Req ID: 459063 Address: 200 Lower River Road NW Charleston, TN, 37310 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Client Relations Representative - Customer Support - Dayton, TN
- Dayton, TN (22 miles from Athens, TN)
- 45+ days ago
- Dayton, TN (22 miles from Athens, TN)
- 45+ days ago
***Competitive Pay starting at 17.75 per hour PLUS and additional $4.57 hourly fringe benefit!*** Visit www.Ed.Careers.com to learn more about our history, read about our company culture, and...
- Dayton, TN (22 miles from Athens, TN)
- 60+ days ago
- Dayton, TN (22 miles from Athens, TN)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Rep(06139) - 706 S. Main St.
- Sweetwater, TN (16 miles from Athens, TN)
- 90+ days ago
- Sweetwater, TN (16 miles from Athens, TN)
- 90+ days ago
Company Description Job Description JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area...
Customer Service Rep(06153) - 4510 Highway 411
- Madisonville, TN (17 miles from Athens, TN)
- 90+ days ago
- Madisonville, TN (17 miles from Athens, TN)
- 90+ days ago
Company Description Job Description Starting pay at $12 per hour JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock...
Customer Service Representatives
- Sweetwater, TN (16 miles from Athens, TN)
- 90+ days ago
- Sweetwater, TN (16 miles from Athens, TN)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Demographic Data for Athens, TN
Moving to Athens, TN? Find some basic demographic data about Athens, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Athens, TN
Highest Education Level
Customer Service Representatives in Athens, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »