Customer Service Representative Jobs in Sturgis, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Five Star Solutions
- Rapid City, SD (21 miles from Sturgis, SD)
- 4 days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 4 days ago
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteCustomer Service Representative
- U-Haul
- Rapid City, SD (21 miles from Sturgis, SD)
- 6 days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Planet Fitness
- Rapid City, SD (21 miles from Sturgis, SD)
- 8 days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 8 days ago
Job DetailsJob Location: Rapid City RC - Rapid City, SD 57701Position Type: Full-Time/Part-TimeJob Category: Customer Service Job Summary Responsible for new member sales and creating a positive...
In Person- Monument Health
- Rapid City, SD (21 miles from Sturgis, SD)
- 11 days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 11 days ago
Current Employees: If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage....
In PersonCLUB Customer Service Outfitter - Part-Time
- Bass Pro Shops
- Rapid City, SD (21 miles from Sturgis, SD)
- 11 days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 11 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Part TimeAs a Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency...
In PersonClient Service Specialist Laboratory
- Monument Health
- Rapid City, SD (21 miles from Sturgis, SD)
- 26 days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 26 days ago
Current Employees: If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage....
In PersonCustomer Care Specialist - QQP Black Hills
- MIDSTATES INC
- Rapid City, SD (21 miles from Sturgis, SD)
- 29 days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 29 days ago
Summary This is a front-line position within the company handling numerous customers daily. This position coordinates all aspects of the front desk at Quality Quick Print - Black Hills. The role...
In PersonPart-Time Ramp and Customer Service Agent
- ENVOY AIR INC.
- Rapid City, SD (21 miles from Sturgis, SD)
- 30+ days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 30+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at Rapid City Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
In Person Part Time- Scheels
- Rapid City, SD (21 miles from Sturgis, SD)
- 30+ days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 30+ days ago
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
In PersonCustomer Service Representative
- Animal Clinic of Rapid City
- Rapid City, SD (21 miles from Sturgis, SD)
- 30+ days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 30+ days ago
Animal Clinic of Rapid City is seeking a Customer Service Representative (CSR) to join our growing team....
In PersonCustomer Service Representative
- Planet Fitness Inc.
- Rapid City, SD (21 miles from Sturgis, SD)
- 60+ days ago
- Rapid City, SD (21 miles from Sturgis, SD)
- 60+ days ago
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member...
In PersonDemographic Data for Sturgis, SD
Moving to Sturgis, SD? Find some basic demographic data about Sturgis, SD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sturgis, SD
Highest Education Level
Customer Service Representatives in Sturgis, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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